Epic Healthy Planet Application Analyst (Remote)

The Epic Healthy Planet Application Analyst supports the Epic Healthy Planet module and other related applications by managing configuration, addressing day-to-day operational issues, resolving break/fix tasks, conducting maintenance, and assisting with upgrades. This role focuses on leveraging Epic Healthy Planet tools to support population health management, analytics, and reporting. The analyst will collaborate with end users, participate in testing, and engage in on-call rotations to ensure effective system performance and support departmental objectives., * Assists with the design, build, configuration, and support of Epic Healthy Planet workflows to meet clinical, administrative, financial, and operational needs.

• Analyzes clinical, administrative, financial, and operational workflows supported by Epic Healthy Planet, with an emphasis on population health management and interoperability.
• Provides support for Epic Healthy Planet implementations, including system testing, quality assurance, and reporting tasks.
• Develops and supports analytics, dashboards, and reports using Epic Healthy Planet tools to help drive data-informed decision-making.
• Collaborates with end users and stakeholders to gather requirements, troubleshoot issues, and implement system enhancements.
• Performs break/fix tasks, ensuring timely resolution of system issues and minimizing disruptions.
• Participates in system maintenance and upgrade projects, including testing and validation of new features.
• Assists with user training and provides documentation for workflows, processes, and system updates.
• The responsibilities listed are a general overview of the position and additional duties may be assigned., * Business Knowledge (Novice): Understands the business and clinical workflows supported by Epic Healthy Planet and their relationship to organizational objectives. Works collaboratively with users and customers to meet their needs. Demonstrates the ability to interpret business data and apply it to improve workflows and reporting.
• Problem Management (Novice): Capable of addressing and resolving routine system issues. Provides clear and detailed problem reports to escalate complex issues when necessary. Understands basic root cause analysis and can assist in implementing preventive measures.
• Product Knowledge (Novice): Possesses a foundational understanding of Epic Healthy Planet features and tools, including reporting workbench, registries, and dashboards. Demonstrates the ability to configure and support basic system functionality independently.
• Testing (Novice): Assists in developing and executing test scripts for system functionality, load testing, and data validation. Ensures proper documentation of testing outcomes and participates in quality assurance processes.
• Technical Analysis (Novice): Demonstrates basic technical knowledge of Epic Healthy Planet and its integration with other Epic modules. Assists with analyzing and resolving moderately complex issues related to workflows, data integration, and reporting. Participates in system optimization efforts under guidance from senior analysts or leadership.
• Configuration Management and Planning (Novice): Supports configuration changes and updates to Epic Healthy Planet under the direction of senior team members. Helps evaluate the impact of system changes and collaborates with users to ensure proper alignment with workflows. Manages tasks, schedules activities, and organizes work to meet deadlines., Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members. Core Capabilities : Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

• Epic Healthy Planet Certification or Epic Ambulatory Certification (required)
• Experience with Epic reporting tools such as Reporting Workbench, Registries, SlicerDicer, or Radar Dashboards.
• Basic knowledge of clinical workflows, care coordination, and population health management.
• Strong communication and collaboration skills to work with end users and stakeholders effectively.
• Ability to manage competing priorities and deliver results in a fast-paced environment., 2 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center's mission of: * Delivering distinctively personalized care * Improving the health care of individuals and communities regionally, nationally and internationally * Providing transformative learning programs * Supporting compelling discoveries Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today's ever-changing marketplace. Our 500 colleagues provide ongoing support over each product's entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center's 24,000 colleagues. Our solutions are driven by the incredible work and research of our colleagues throughout Vanderbilt and supported through a close partnership with VUMC Information Technology (VUMC IT). The strong collaboration among our teams means that VUMC can respond to clinical and operational issues with agility and innovation. Together, we ensure VUMC remains a leader in its pioneering use of healthcare information technology. Underscoring our entire department are our core values of accountability, transparency and execution, delivered with a strong Partner Promise. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities