Developer-Amazon Connect

Strong hands-on experience with Amazon Connect implementation, configuration, customization, and production support. Practical experience with Amazon Connect contact flows, including inbound flows, outbound flows, customer queue flows, transfer flows, callback flows, whisper flows, and IVR workflows. Strong understanding of Amazon Connect routing concepts, including queue-based routing, skills-based routing, routing profiles, queue priority, channel concurrency, transfer to queue, and transfer to agent. Hands-on experience developing AWS Lambda functions for Amazon Connect integrations, dynamic routing, customer lookup, backend service calls, and custom business logic. Programming Language:Java and Python. Databases: PostgreSQL, MySQL, Oracle, SQL Server, DynamoDB, or similar. AWS services: Lambda, API Gateway, S3, CloudWatch, IAM, SNS/SQS, DynamoDB, and EC2. Experience with Amazon CloudWatch for logs, metrics, alarms, dashboards, monitoring, troubleshooting, and production support. Good understanding of REST APIs, JSON, authentication, and cloud security. Experience writing unit tests for Java backend services, React UI components, AWS Lambda functions, and REST API integrations. Strong debugging skills to analyze and resolve defects across Amazon Connect, Java backend services, React UI applications, APIs, AWS services, and OpenShift deployments. Hands-on experience or strong willingness to use AI code assistants such as Cursor or similar AI-powered development tools. Experience with CI/CD tools, Git, and Agile delivery practices. Experience working in Agile methodologies and Scrum teams.

We represent Logisoft Technologies, Inc. with pride; We present ourselves as a premiere Technology, Consulting, Product Development, and Software Services Company. Our Head Office is located in South Plainfield, NJ, and Our Offices location is in Hyderabad, INDIA & Accra, GHANA. We are Microsoft Official Partners - A Microsoft Certified Partner that helps customers with a range of IT projects and specific IT solutions. We started our journey in the year 2008. In the past 16+ years, we have acquired the trust of many IT market leaders.