Application Support Engineer

ASM
Topeka, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Topeka, United States of America

Tech stack

Microsoft Windows
Application Configuration Access Protocols
Application Lifecycle Management
User Authentication
CompTIA Security+
Data Centers
Linux
HP Loadrunner
Windows Server
Security Assertion Markup Language (SAML)
Systems Integration
Load Balancing
Cyberark
ReadyAPI
Backend
Information Technology
Application Client
Oracle Cloud Infrastructure
Dynatrace
VMware

Job description

Responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts., + Familiarity with Flexdeploy, ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred

  • Installs Application client tools on VDI Images/Pools

  • Troubleshoots connections to Applications and integrations Load Balancing Configuration for Applications

  • Performs Application configuration with SAML/SSO Authentication

  • Provides Level 2 and 3 support for related integration issues

  • Creates a management plan, validates sizing, and forecasted sizing

  • Maintains licenses and key secrets in vault

  • Provides STIGs and CDRL Documentation, Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

Requirements

  • Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience

  • 7-10 years of experience in information technology, systems administration or other IT related field.

  • CompTIA Security+ Candidates should have some experience with ReadyAPI, Loadrunner, and Flexdeploy.

Security Requirement

  • Active Secret level clearance

Other Job Specific Skills

  • Windows and Linux Environment

  • Administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI,VMWare/Horizon is preferred

  • Installing Application client tools on VDI Images/Pools

  • STIG experience

  • CDRL documentation

  • VMware VDI

  • Microsoft Windows Server Administration

  • Micro Focus Application Lifecycle Management (ALM) Octane

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