Mainframe Production Support

LTM Inc
Charlotte, United States of America
yesterday

Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 104K

Job location

Charlotte, United States of America

Tech stack

Configuration Management
COBOL
Computer Programming
IBM DB2
HP Systems Insight Manager
Job Control Language (JCL)
Issue Tracking Systems
Mainframes
SQL Databases
Performance Monitor
Splunk
Programming Languages

Job description

  • Mainframe Splunk Enterprise.
  • 3 or more years in Production Support and/or related Mainframe experience.
  • Expert in programming languages like JCL COBOL SQL DB2 Eazytrieve production support and handling of batch job failures.
  • L3 Production Support Role is responsible for running the day-to-day operations of the technology platform Work activities specific to Production Support roles include Problem Incident Management Release Deployment Operational Readiness Capacity Availability Management Application Monitoring Service Analytics and Reporting Production Governance Triage Associate Support Change Configuration Management etc. The Production Services Engineer identifies possible production failure scenarios creates incident tickets enhancements and/or problem tickets in ticket tracking system and communicates effectively with development and internal business operations teams Identifies vulnerabilities and opportunities for improvement as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services.
  • Creates and enhances administrative operational and technical policies and procedures adopting best practice guidelines standards and procedures.
  • Takes ownership of escalations and perform trouble shooting analysis research and resolution using advanced query and programming skills.
  • Performs analytical technical and administrative work in planning installing designing and supporting new and existing equipment and software under moderate supervision.
  • Resolves complex issues.

Requirements

Do you have experience in System performance monitoring?, Mandatory Skills : Mainframe Production Support, Splunk Enterprise, JCL, COBOL, SQL, DB2, Eazytrieve, Batch Job Failure Handling, Incident Problem Management, Release Deployment Management, Change Configuration Management, Capacity Availability Management, Application Monitoring Service, Analytics Reporting, Production Governance Root Cause Analysis

Benefits & conditions

(part of Larsen and Toubro (L&T)) 3.73.7 out of 5 stars Charlotte, NC $52,190 - $104,183 a year, Pulled from the full job description

  • Paid parental leave
  • Parental leave
  • Health insurance
  • 401(k) matching
  • Vision insurance
  • Dental insurance
  • Life insurance, Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):

Benefits and Perks:

  • Comprehensive Medical Plan Covering Medical, Dental, Vision
  • Short Term and Long-Term Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Vacation Time, Sick Leave, Paid Holidays
  • Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation., Compensation range: $52,190.00 to $104,183.00 per year

About the company

LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for

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