Sr. Manager, SAP Business Process Manager - Pricing, Contract and Revenue Management
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Job description
Position Summary: The Business Process Manager (BPM) is the strategic owner of end-to end quote- to -revenue processes within the SAP ecosystem, with deep specialization in Pricing, Contract Management, Rebate Management, and Revenue Management. They ensure processes are standardized, optimized, and aligned with organizational goals, translating business needs into system requirements and leading implementations, change management, and continuous improvement. The BPM maintains template integrity, supports global deployments, and partners cross-functionally- to design, enhance, and govern Pricing, Contract Management, Rebate Management, and Revenue Management to ensure seamless integration and business alignment. The BPM partners closely with business leaders across Sales, Pricing Strategy, Legal, Finance, and Supply Chain to deliver scalable, compliant, and globally harmonized solutions that support pricing strategy, contract lifecycle management, rebate programs, and revenue recognition. Key Responsibilities: Process Leadership & Governance
- End-to-End Accountability: Own the entire OTC Pricing, Contract Management, Rebate Management, and Revenue Management lifecycle-from Contract initiation to Pricing and Rebate Management-ensuring alignment with organizational goals and customer expectations
- Lead OTC Pricing and Contract Rebate & Revenue Management process governance to provide oversight and data-driven monitoring of process performance, compliance, and transformation progress.
- Cross-Functional Collaboration: Work cross-functionally -with Sales, Pricing Strategy, Legal, Finance, and Supply Chain on process optimization.
- Ensure adherence to regulatory and audit requirements across all sub-processes
- Support CoE governance by aligning process initiatives with strategic objectives.
- Coordinate resources across SMEs, technical teams, and vendors for ERP-related projects.
- Act as a change agent, promoting process excellence and SAP adoption across the organization.
Process Analysis, Design & Optimization
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Define and maintain global OTC Pricing, Contract Management, Rebate Management, and Revenue Management process standards and frameworks.
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Design, maintain, and improve pricing, rebate and incentive programs in S/4HANA.
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Define and manage accrual logic, settlement rules, and calculation bases.
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Partner with Finance and Commercial teams to ensure accurate revenue, accruals, and rebate financial postings.
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Drive process standardization and compliance for pricing, rebates, incentives, and revenue treatment across markets.
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Support scenarios involving credit/debit notes, chargebacks, and settlement workflows.
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Collaborate with commercial, customer service, and finance stakeholders to gather requirements, map AS-IS/TO-BE processes, and identify improvement opportunities.
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Lead workshops to define business rules, functional requirements, and end-to-end OTC process flows.
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Ensure designs consistently follow global templates, governance standards, and internal control requirements.
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Conduct change impact assessments and develop mitigation plans.
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Manage impacts of business changes such as pricing strategy shifts, new commercial models, regulatory requirements, or new product launches.
SAP S/4HANA SD Functional requirements & Solution Delivery
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Own and maintain SAP template integrity, ensuring adherence to "fit-to-standard" principles.
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Collaborate with Solution Architects to translate business needs into functional specifications, user stories, acceptance criteria, and test scenarios.
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Govern template changes through structured Change Control processes
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Provide oversight to maintenance, design and testing of SD capabilities including:
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Pricing procedures, condition types, access sequences, scales, rebates.
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Customer and material pricing including global/regional pricing structures.
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Value/Quantity Contracts, Scheduling Agreements, Promotions.
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Rebate agreements (customer rebates, sales incentives, growth rebates, tiered discounts).
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Revenue management processes such as accruals, settlements, and integration with revenue recognition tools.
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Support design of Settlement Management or related tools (e.g., Vistex) used for chargebacks, incentives, and agreement settlements.
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Ensure seamless integration with FI/CO, MM, GTS, TM, and revenue recognition engines.
Testing, Deployment & Hypercare
- Lead Unit, SIT, UAT, regression testing, and production validation activities.
- Manage test scripts, execution cycles, and defect resolution.
- Support cutover planning, data validation, and go-live readiness.
- Provide Hypercare support and stabilization for SD, Vistex, and Fiori processes.
Data, Reporting & Controls
- Support analytics through embedded S/4HANA or Vistex reporting, Fiori dashboards, SAC, or BW.
- Ensure compliance with SOX/GxP and internal control frameworks.
- Manage pricing, contract, and rebate related- data loads and validations.
- Support analytics for pricing performance, rebate utilization, margin realization, and revenue reporting., Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Requirements
- Collaboration & Partnership: Fosters cross-functional teamwork, stakeholder engagement, and shared accountability.
- Continuous Improvement & Innovation: Optimises processes and drives ERP value through new ideas and efficiency.
- Change Agility: Adapts readily to shifting priorities, technologies, and business needs.
- Analytical Thinking & Problem Solving: Uses data and structured reasoning to resolve issues and deliver lasting solutions.
- Communication & Knowledge Leadership: Shares expertise, mentors others, and promotes clear communication.
- Operational Excellence: Streamlines processes using Lean, Agile, and UX principles to improve business results.
- Data & Analytics: Ensures quality data and supports data-driven decision-making across the organisation.
- Change Enablement: Drives change adoption, training, and maintains a strong super-user network.
- Governance & Strategy: Aligns ERP programmes with business strategy and manages compliance and value realisation.
Technical Skills
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End-to-End Process Ownership across internal and external partners.
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SAP S/4HANA Expertise:
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Pricing procedures, condition techniques, VOFM routines.
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Rebate agreements, accruals, settlement management.
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Contract types, item categories, schedule lines, and associated pricing rules.
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Strong understanding of financial integration for rebates and revenue.
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Ability to write high quality- functional requirements and collaborate with solution architects.
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Experience with data migration tools and SAP testing platforms.
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Experience with Vistex, BRIM, SAP Revenue Accounting and Reporting (RAR), or Settlement Management.
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Participation in S/4HANA global template design or deployments.
Process Design & Optimization with a focus on compliance and efficiency.
Architecture & Technology ability to work with solutions and technical team to support the delivery of robust, secure, and scalable ERP and platform architecture. Delivers seamless system integration, automation, and change control to maintain operational stability.