System Support Technician II

*High school diploma or (additional education preferred) Associate Degree and/or technical training with a Chrome OS/Windows background, etc.

• Minimum one year experience in maintaining computers, printers and networking systems (Windows OS, iOS, & Chrome OS). *Working knowledge of Chrome OS and Windows OS.

• Chromebook repair knowledge skills are a plus.

• Experience in any computer hardware physical repair.

• Excellent documentation skills.

• Problem solving skills and solid troubleshooting skills.

• Possess organizational and communication skills.

• Ability to work well with other people in a team-oriented environment.

• Ability to install/configure/diagnose/deploy Apple, Chrome and/or Windows based computers.

• Desire to learn new skills and willingness to seek solutions to processes and workflows

• Must be self-motivated and work with minimal supervision.

• Strong time management skills.

• Ability and willingness in training end users and student interns and aides.

• Familiar with system installation, configuration and maintenance.

• Basic knowledge and/or experience in network function and/or server equipment.

• Ability to do work that often requires a ladder, lifting heavy objects and moving of equipment.

• Valid driver's license and access to a personal vehicle that may be used on the job.

• History of good job attendance.

• Must pass a criminal background check.

Annual salary range commensurate with training and experience.