NOC Technician

from factories that produce essential goods to utilities and water supply-by providing world-class cybersecurity and network services to operational-technology (OT) environments .Born from an engineering company in ****, we have delivered 700+ cybersecurity and IT/OT infrastructure projects and maintain 24 × 7 support for leading manufacturers across Europe . Guided by the values of Ownership, Customers First, Trust, Ambition, and Excellence , we are building Europe's leading OT-cybersecurity services firm. The OpportunityAs a Level 2 NOC Technician you will be part of our follow-the-sun operations team. Your mission is to monitor, troubleshoot, and restore network services that keep our customers' plants, labs, and critical infrastructure running securely and without interruption. Key ResponsibilitiesContinuous monitoring of LAN/WAN, Wi-Fi, firewalls, VPNs, and other network assets via dashboards and alerting toolsSecond-line diagnosis and resolution of connectivity incidents (VLAN, DHCP, DNS, basic routing/switching)Execute standard changes (e.g., user access, guest Wi-Fi, basic policy updates) under run-books and change-control proceduresCapture, classify, and update tickets; escalate to L3 or field teams when required, ensuring accurate hand-over between shiftsPerform daily service checks on critical systems and produce shift reportsMaintain asset inventories and technical documentationCollaborate with Cyber-SOC and Infrastructure teams during security or performance events

Minimum QualificationsVocational training or Associate Degree in Networks / Systems Administration (or equivalent hands-on experience)Working knowledge of TCP/IP, switching & routing fundamentals, and basic network services (DNS, DHCP, VPN)Familiarity with ticketing and monitoring platformsEnglish B2 (written & spoken); Spanish a plus Nice-to-HaveVendor certifications (e.g., CCNA, Fortinet NSE 4, Palo Alto ACE)Scripting or automation exposure (Python, Ansible)Experience in industrial / OT networks What Makes You Successful HereWe look for clear, assertive communicators who put the customer first, keep a cool head under pressure, pay close attention to detail, and enjoy working shoulder-to-shoulder with multidisciplinary teams .

with competitive salaryFlexible compensation package (meal vouchers, childcare, ticket transportation)Continuous training on leading platforms such as Fortinet, Palo Alto, and CiscoCareer path toward L3 engineering, OT-Cyber SOC, and architecture roles within Infraone's Lifecycle Services Shift pattern: Rotating shifts (these may include nights, weekends, and public holidays)Location: Barcelona HQ (with occasional remote)Department: Lifecycle Services - Managed Network Operations Our ValuesOwnership: We take responsibility and make things happen.Customer First: We obsess over client value and outcomes.Team Play: We win together.Ambition: We set bold goals and push boundaries.Excellence: We aim to be the best at what we do.