Senior Support Engineer - Microsoft Azure, Microsoft 365, Entra ID
Role details
Job location
Tech stack
Job description
We're looking for an experienced Senior IT Support Engineer to play a key role in supporting and enhancing our UK and US IT infrastructure. Working within a highly secure, technology-driven environment, you'll help deliver exceptional IT services while supporting the systems behind world-class security solutions. The Role
As a senior member of the IT team, you will:
- Provide 3rd Line support across infrastructure, cloud and security platforms
- Act as a technical escalation point for complex issues
- Manage and optimise Microsoft Azure, Microsoft 365, Entra ID and endpoint technologies
- Lead infrastructure upgrades, security improvements and automation initiatives
- Support disaster recovery, ITIL processes and continuous service improvement
- Mentor colleagues and contribute to IT strategy and future technology planning
Requirements
- 5+ years' experience in a senior IT support or infrastructure role
- Strong expertise across Microsoft Azure, Microsoft 365, Entra ID, Intune and Defender
- Experience with Windows Server, networking, firewalls, virtualisation and PowerShell
- Excellent troubleshooting, communication and project delivery skills
- A proactive approach with a passion for technology and continuous improvement, * Minimum of 2 days per week onsite in Lutterworth
- Participation in an on-call and support rota is required
- Occasional travel within the UK and to the US office
- Full UK Driving Licence essential
- Applicants should live within approximately 30 miles of Lutterworth for on-site availability.
Benefits & conditions
to £52,000 + Pension + Private Healthcare + Share Scheme + Electric Car Scheme + Hybrid Working (2 days office-based)
Lutterworth, Leicestershire (Hybrid) | Competitive Salary + Benefits
Once in a life time opportunity to join a scaling up tech company who are disrupting the cyber security sector.
Join my customer who are a global cybersecurity software company trusted by governments, defence organisations, financial institutions and major enterprises worldwide.