IT Support Technician

Oak Employment Ltd
Braintree, United Kingdom
12 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Compensation
£ 25K

Job location

Braintree, United Kingdom

Tech stack

Microsoft Windows
System Configuration
Digital Data
DNS
Virtual Private Networks (VPN)
Local Area Networks
Network Protocols
Server Administration
Smart Devices
Office365
Peripherals
Firewalls (Computer Science)
Computer Equipment
Information Technology

Job description

We are looking for a self-motivated IT Support professional to support our client's team in Braintree and the growing digital transformation needs of their clients. The successful candidate will have the opportunity to play a key role in the development of a newly created department, with no two days the same.

What you'll do:

· Provide technical support and troubleshooting for computer hardware, software, and network-related issues

· Install, configure, and maintain computer systems, hardware, software, and peripherals

· Assist with the continued development of the inhouse software

· Conduct regular system maintenance tasks, such as backups and updates

· Document and track support tickets

· Attend customer sites to remove hardware / digital data

· Provide, monitor access to customer digital data in a secure manner

· Other tasks as directed by Management

Requirements

Do you have a valid Driving License license?, Do you have experience in Windows?, · Experience with Windows Operating System, Server Management, Office365, and Smart Devices

· Strong analytical and problem-solving skills to diagnose and resolve technical issues

· Proficiency in computer hardware setup, configuration, and troubleshooting

· Knowledge of network protocols, VPNs, LANs, DNS, and Firewalls

· Excellent communication skills to effectively assist users with technical problems in a way that respects our values and ethos

· Ability to work independently as well as collaboratively in a team environment

· Methodical and well organised

· Flexibility to attend customer sites, * Do you have experience with Windows Operating System, Server Management, Office365, and Smart Devices?

  • Do you have knowledge of network protocols, VPNs, LANs, DNS, and Firewalls?

Benefits & conditions

Pulled from the full job description

  • Free parking
  • Company pension
  • Casual dress
  • On-site parking, · Salary of £25,025 per annum

· 23 days holiday (rising to 25 with service) plus bank holidays

· Continuous training and support

· Company pension

· Onsite parking

· Casual dress (when onsite at Braintree)

Pay: From £13.75 per hour

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • On-site parking

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