SAP AMS Program Manager

Net2Source
Highwood, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 150K

Job location

Highwood, United States of America

Tech stack

Artificial Intelligence
IT Sales
SAP ERP
SAP Applications
SAP HANA
SAP Sales and Distribution
Software Engineering
SAP Application Management Services
Information Technology
SAP S/4HANA

Job description

Role Description: We need Program Manager who has very good experience in managing ECC/S4HANA AMS operations including Incident , Service Request , Problem ticket , Continuous service improvement , Automation /AI , stakeholder management in multi-vendor scenario , Governance - Tactical :daily , weekly , Strategic - Monthly, QBR )and Application development project (SAP upgrade , roll outs and other projects as per business requirements), * Ensure the entire ecosystem of SAP and peripheral technologies are orchestrated to deliver the needs of the business in all aspects including functionality and availability.

  • Build a global, multiskilled, diverse team and specialists.
  • Build and nurture an ecosystem of partners to collaborate for the successful delivery & operation excellence of the entire SAP platform.
  • Responsible for delivery, revenue and cost drivers of SAP AMS and other S/4 Projects.

Requirements

She/ He must need to have prior SAP experience as Functional or Technical consultant and moved into Delivery management role, * 5+ years of Consumer Services experience / selling into consumer Product Goods Clients

  • 5+ years of work experience with Sales / work experience with Sales in IT services, Large Transformation Projects
  • 15+ years of experience in Sales / IT Sales.
  • 15 years of Delivery Management experience delivering SAP-related projects especially AMS and other projects involving SAP in the ecosystem.
  • Experience in delivering (2-3) S/4 HANA projects with expertise in one of the Core modules
  • Experience in Managing customers and stakeholders, prior experience in similar role.
  • Strong SAP AMS experience
  • Retail experience: Good to have
  • Functional Experience with SAP SD, FICO and MM Modules

Additional Information:

  • Ability to engage with client stakeholders and project team members both onsite and offshore.
  • Very strong communication skills, ability to co-ordinate with project team and work independently
  • Team player with ability to collaborate and direct multidisciplinary teams (could be from different implementation partners)
  • Strong understanding of Sprints and project deliverables.

Education Qualification:

BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.

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