SAP AMS Program Manager
Role details
Job location
Tech stack
Job description
Role Description: We need Program Manager who has very good experience in managing ECC/S4HANA AMS operations including Incident , Service Request , Problem ticket , Continuous service improvement , Automation /AI , stakeholder management in multi-vendor scenario , Governance - Tactical :daily , weekly , Strategic - Monthly, QBR )and Application development project (SAP upgrade , roll outs and other projects as per business requirements), * Ensure the entire ecosystem of SAP and peripheral technologies are orchestrated to deliver the needs of the business in all aspects including functionality and availability.
- Build a global, multiskilled, diverse team and specialists.
- Build and nurture an ecosystem of partners to collaborate for the successful delivery & operation excellence of the entire SAP platform.
- Responsible for delivery, revenue and cost drivers of SAP AMS and other S/4 Projects.
Requirements
She/ He must need to have prior SAP experience as Functional or Technical consultant and moved into Delivery management role, * 5+ years of Consumer Services experience / selling into consumer Product Goods Clients
- 5+ years of work experience with Sales / work experience with Sales in IT services, Large Transformation Projects
- 15+ years of experience in Sales / IT Sales.
- 15 years of Delivery Management experience delivering SAP-related projects especially AMS and other projects involving SAP in the ecosystem.
- Experience in delivering (2-3) S/4 HANA projects with expertise in one of the Core modules
- Experience in Managing customers and stakeholders, prior experience in similar role.
- Strong SAP AMS experience
- Retail experience: Good to have
- Functional Experience with SAP SD, FICO and MM Modules
Additional Information:
- Ability to engage with client stakeholders and project team members both onsite and offshore.
- Very strong communication skills, ability to co-ordinate with project team and work independently
- Team player with ability to collaborate and direct multidisciplinary teams (could be from different implementation partners)
- Strong understanding of Sprints and project deliverables.
Education Qualification:
BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.