Rapid Oil Change Manager

Position Summary: The Rapid Oil Change Manager is responsible for overseeing the daily operations of a fast-paced automotive service center, ensuring exceptional customer service, efficient workflow, and high-quality vehicle maintenance services. This role leads service technicians, manages customer interactions, oversees administrative functions, and ensures all services are performed safely and accurately. The ideal candidate has a strong background in automotive maintenance, proven leadership experience, and the ability to effectively manage both operational and customer service responsibilities., * Manage the day-to-day operations of the automotive service center to ensure efficient, safe, and profitable performance.

• Supervise, train, schedule, and motivate service technicians and support staff.
• Ensure oil changes, fluid services, filter replacements, vehicle inspections, and other preventive maintenance services are completed accurately and efficiently.
• Maintain high standards of customer service by addressing customer questions, concerns, and service recommendations professionally.
• Perform vehicle inspections and assist technicians with diagnosing maintenance needs when necessary.
• Accurately enter customer, vehicle, and service information into the company's computer system.
• Prepare invoices, process service transactions, and maintain accurate service records.
• Monitor inventory levels and coordinate the ordering of oils, filters, fluids, and other shop supplies.
• Ensure compliance with company policies, safety procedures, environmental regulations, and industry best practices.
• Manage labor productivity, workflow efficiency, and overall shop performance.
• Assist with recruiting, onboarding, and performance management of team members.
• Maintain a clean, organized, and professional service environment.

Do you have experience in Customer communication?, * Previous management experience within a quick-lube, automotive service center, dealership service department, or similar automotive environment.

• Experience with point-of-sale systems, inventory management software, and service management platforms.
• Strong knowledge of oil changes, air filter replacement, fluid checks, and basic vehicle maintenance services.
• Proficiency with computer systems and the ability to accurately enter customer and vehicle information.
• Experience handling invoicing, service documentation, and administrative responsibilities.
• Excellent communication and customer service skills.
• Strong organizational, problem-solving, and leadership abilities.
• Knowledge of automotive service sales and customer retention practices.
• ASE certifications or other automotive industry credentials.

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, GLO Resources is seeking an experienced Rapid Oil Change Manager to work in Gonzalez, LA. The pay is between $52,000 and $72,000 per year, based on experience. This position works full-time from Monday through Saturday, 45 - 50 hours per week., This position involves regular physical activity, including:
• Standing for prolonged periods.
• Frequent bending, kneeling, and crouching.
• Pushing and pulling heavy objects.
• Lifting and carrying up to 25 pounds.

Benefits Offered:

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Eligibility
• Others to be discussed

Pay: $52,000.00 - $72,000.00 per year

Application Question(s):

• What quick-lube or Automotive Center experience do you have?
• Do you have any certifications in the automotive industry?