IT Production Operations Analyst

Creates and updates scheduling in IBM Workload Scheduler in the distributed and mainframe environments, per requested specifications, ensuring compliance with quality standards and policies.

Primary Job Duties & Responsibilities

• IBM Workload Scheduling for Mainframe and Distributed Systems
• Build permanent scheduling definitions, including: calendars, resources, variables, and events.
• Mainframe ad hoc scheduling support
• Assist in the troubleshooting and resolution of production issues as second level support.
• Participate in on-call rotations.

• 1.5+ years experience in an IT role (e.g. Operations, Production Support, Systems Administration, Infrastructure Support)
• 1.5+ years IBM Workload Scheduler z/OS scheduling experience
• 1.5+ years IBM Workload Scheduler Distributed scheduling experience
• Working knowledge in these technologies:
• OS: UNIX, Linux, Mainframe, Windows Server
• Protocols: Telnet, SFTP, TCP/IP
• MS Office suite (Outlook, Word, Excel, PowerPoint)
• Problem solving and decision-making skills
• Careful attention to detail
• Customer focus

Preferred Qualifications

• Familiarity with IWS, JES, JCL, MVS-TSO, ISPF/XEDIT, CLIST, IBM Utilities
• Familiarity with SAP application scheduling
• Working knowledge: Vi and Unix Shell scripting
• Familiarity with Tools/Apps:
• Office 365
• ServiceNow: change management, work request, and incident, Associate's degree or equivalent experience.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.