Software Project Manager
Role details
Job location
Tech stack
Job description
The Service Manager is responsible for overseeing the maintenance, warehouse, and performance of automated traffic enforcement systems, such as speed and red-light cameras. This role ensures optimal system uptime, inventory accuracy, regulatory compliance, and high-quality service delivery to municipal and government clients., * Manage day-to-day service operations for automated enforcement systems across assigned regions.
- Manage warehouse inventory and logistics, including monitoring new inventory shipments, spare parts, and reserve units.
- Ensure all systems, including cameras, sensors, and back-office software, are functioning at peak performance and meet contractual SLAs.
- Develop and implement preventive maintenance schedules, manuals, and service protocols.
- Monitor system health metrics and coordinate rapid responses to outages or malfunctions.
- Supervise and support field technicians, service coordinators, and subcontractors.
- Provide training on equipment, safety standards, and troubleshooting procedures.
- Conduct performance evaluations and foster a culture of accountability and continuous improvement.
- Review regular service reports, performance updates, and compliance documentation.
- Address client concerns, escalations, and service requests in a timely and professional manner.
- Oversee calibration and validation of enforcement systems in accordance with company, legal, and engineering standards.
- Stay current on emerging technologies in traffic enforcement and recommend system upgrades.
- Ensure all systems comply with local, state, and federal regulations governing automated enforcement.
- Collaborate with engineering, sales, and project management teams to ensure smooth project execution., Project Coordination Financial Statements Project Documentation Mechanical Engineering Electrical Engineering Artificial Intelligence Project Risk Management Construction Management Systems Development Life Cycle Profit And Loss (P&L) Management +0
Google Project Management Software Project Manager Actalent Louisville, KY*On-Site Sales Sensors Visionary Innovation Warehousing Calibration Communication Accountability Safety Standards Project Management Electrical Systems Service Operations Regulatory Compliance Performance Appraisal Emerging Technologies Preventive Maintenance Artificial Intelligence Software Project Management Troubleshooting (Problem Solving) Light Detection And Ranging (LiDAR) +0
Requirements
Sensors, Visionary Innovation Warehousing Calibration Communication Accountability Safety Standards Project Management Electrical Systems Service Operations Regulatory Compliance Performance Appraisal Emerging Technologies Preventive Maintenance Artificial Intelligence Software Project Management Troubleshooting (Problem Solving) Light Detection And Ranging (LiDAR), * Traffic engineering expertise.
- Leadership skills with experience leading at least 12 people.
- Bachelor's degree and 5+ years of experience in the traffic technology sector.
- Customer interfacing experience.
- Experience in networking between camera and customer office sites.
- Experience in building and creating culture within teams.
- Skills in electrical systems, troubleshooting, data systems, lidar, radar, and camera systems.
- Electrician experience.
Additional Skills & Qualifications
- Experience working with government or public sector clients is highly preferred.
- Ability to interpret technical documents, schematics, and regulatory requirements.
- Experience Lidar and Radar experience
- Excellent communication and client relationship skills.
- Problem-solving mindset with the ability to make decisions under pressure.
- Ability to work on-call or after hours for critical system issues.
- Understanding of safety protocols and fieldwork best practices., Louisville, KY*On-Site Visionary Innovation Communication Lean Six Sigma Customer Support Material Handling Project Management Lean Manufacturing Technical Services Electrical Systems Process Improvement Packaging And Labeling Artificial Intelligence Field Service Management Building Services Engineering Continuous Improvement Process Troubleshooting (Problem Solving) +0, Louisville, KY, *Hybrid Typing Writing Billing Planning Budgeting Invoicing Visionary Scheduling Leadership Management Data Entry Innovation Punch Work Coordinating Multitasking Construction Communication Change Orders Detail Oriented Microsoft Excel Risk Mitigation Problem Solving Motion Planning Project Scoping Microsoft Office Conveyor Systems Project Planning Project Delivery Material Handling Microsoft Project Project Schedules Project Management Influencing Skills Security Clearance Electrical Systems Strategic Thinking Cash Flow Analysis
Benefits & conditions
- Health, Dental, and Vision coverage - company pays 90% of employee premiums.
- Retirement Plan - Simple IRA and Roth IRA with competitive options
- Short-Term Disability
- Paid Vacation and Sick Days Workplace Type