Senior Manager, IT PMO

• Lead, mentor, and develop a team of Project Managers and Project Coordinators
• Establish clear roles, responsibilities, and performance expectations for project delivery staff
• Build a high-performing PMO organization aligned to enterprise priorities
• Provide coaching on project delivery, stakeholder management, and risk mitigation
• Manage resource allocation, workload balancing, and staffing plans across the PMO

Methodology & Governance

• Define, implement, and continuously improve standardized project management methodologies, tools, and templates
• Ensure all projects adhere to defined governance standards, stage gates, and approval processes
• Drive consistency in project execution across all business and IT domains
• Establish and enforce best practices for:

• Scope management
• Risk and issue management
• Change control
• Financial tracking and control
• Ensure compliance with architectural, security, and enterprise standards throughout delivery

Project & Portfolio Oversight

• Provide oversight of the full project lifecycle from intake through closure
• Ensure projects are delivered according to approved scope, schedule, and budget baselines
• Monitor portfolio health, identifying risks, dependencies, and opportunities across projects
• Facilitate prioritization processes in alignment with business and IT leadership
• Drive cross-project coordination and dependency management

Reporting, Tracking & Visibility

• Establish standardized reporting frameworks for project and portfolio performance
• Ensure accurate and timely reporting of:

• Project status (health, milestones, deliverables)
• Financials (budget vs. actuals, forecasts)
• Risks, issues, and dependencies
• Resource utilization

• Provide executive-level dashboards and insights to senior leadership
• Ensure transparency into project status, costs, and outcomes across the enterprise

Stakeholder & Executive Engagement

• Partner with business and IT leaders to ensure alignment on project priorities and outcomes
• Facilitate governance forums, steering committees, and executive reviews
• Drive decision-making through data-driven insights and escalation management
• Ensure alignment between project delivery and business value realization

Continuous Improvement & PMO Maturity

• Drive continuous improvement of PMO capabilities, processes, and tools
• Establish and track KPIs for PMO effectiveness and project success
• Lead PMO maturity initiatives, including:

• Standardizing intake and prioritization processes
• Improving reporting and visibility
• Enhancing resource management practices

• Promote a culture of accountability, discipline, and delivery excellence

• Bachelor's degree in Information Technology, Business, or related field (Master's preferred)
• 10+ years of experience in IT project/program management
• 5+ years of experience leading a PMO or managing project teams
• Experience in enterprise-scale project portfolio management environments
• Strong leadership and team development capabilities
• Deep expertise in project management methodologies (Waterfall, Agile, Hybrid)
• Proven ability to drive governance, standardization, and operational discipline
• Advanced reporting, analytics, and dashboarding capabilities
• Strong stakeholder management and executive communication skills
• Experience managing cross-functional, global project portfolios
• PMP or equivalent certification preferred
• Experience with PPM tools (e.g., ServiceNow, Planview, MS Project) preferred
• Experience in large, global IT organizations with distributed teams preferred
• Demonstrated ability to stand up or transform a PMO preferred

Please note that this position is not eligible for visa sponsorship and is not open to contract employees.

Work Arrangement: Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike Racks
• And more!

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!