Desktop Support

Insight Global
Buckingham Township, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Buckingham Township, United States of America

Tech stack

Multitier Architecture
Microsoft Windows
Microsoft Office
Citrix Systems
Software Deployment
Break Fix

Job description

They will be working on hardware and software, break/fix, imaging PCs and software deployment projects. The ideal candidate will have access to a car and assigned to different locations depending on project assignments.

*On occasion there may be project breaks or asks to join teams to fill gaps

Requirements

3+ years Desktop Support

Experience with hardware and software for Lenovo PC/Laptop

Strong HP Printers break fix experience (Maintenance Kits, rollers, fuses)

Windows 10, 11 and Office 365

Strong tier II troubleshooting experience

Good Communication - verbal and written

Plusses:

Troubleshoot issues with slowness of clinical systems (Epic and Sunrise) and determine whether issue is related to PC, Application or the Network (Citrix)

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