Platform Enablement Manager

• Oversee the strategy, performance, and continuous improvement of the digital platform
• Ensure the platform meets business needs, supports operational excellence, and delivers seamless user experience across internal and external stakeholders
• Support a defined product area within the PRM Platform Team, shaping the end-to-end vision for user-facing experiences across channels such as field services, access & reimbursement, and digital communications
• Understand user needs, surface opportunities, define success metrics, and partner with cross-functional teams to drive roadmap execution from concept to launch
• Collaborate closely with Strategy, Business Design, Technical Product Owners, and business stakeholders to ensure that each capability delivered is desirable, feasible, and aligned with enterprise priorities
• Partner with business, technology, and operations teams to gather requirements and prioritize enhancements
• Lead sprint planning, standups, demos, and retrospectives for their PRM product area
• Coordinate discovery and delivery activities across technical, design, and business teams
• Collaborate with Area Product Owners to refine outcomes and prioritize team objectives
• Partner with Technical Product Owners to validate feasibility and ensure readiness for development
• Shape MVP scope and delivery plans through hypothesis-driven planning and team experimentation
• Escalate risks, blockers, or shifts in scope to Area Product Owners for resolution
• Drive continuous alignment across business, compliance, and technology stakeholders
• Support release planning and readiness in collaboration with business and technical teams

• Bachelor's degree required, technical background in Computer Science, Engineering, or related field preferred
• 5+ years of experience in a technical product owner or analyst role with experience in healthcare, pharmaceutical, or regulated industry preferred
• Hands-on familiarity with Salesforce Health Cloud, Service Cloud, Experience Cloud, or Marketing Cloud is a plus
• Experience with Agile tools such as Jira, Confluence, or similar platforms
• Strong understanding of platform lifecycle management and cross-functional delivery
• Experience with stakeholder management, process improvement, and issue resolution
• Strong communication skills, with the ability to translate technical concepts to non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with data privacy, HIPAA, or other patient data regulatory frameworks is a plus

The Planet Group is seeking a Platform Enablement Manager to join one of our well-known global pharmaceutical client.