IT Technician

We're looking for Data Center Technicians to join our growing team within infrastructure operations. A typical day in this role includes troubleshooting and repairing servers with hardware and network issues. The main responsibilities of the position involves hardware diagnostic and replacement of failed components. The Technician will be responsible for utilizing a ticketing system to perform incident management of servers and networking equipment, including project work and capacity management.

• 1+ years IT support experience, hardware or cabling preferred
• Experience with a ticketing system and proven ability to manage priorities in the system
• Knowledge of Operating Systems, preferably Linux
• Understanding of network design/protocols, storage devices and scripting languages
• Must be capable of lifting 35lbs
• Ability to problem solve individually and work in a production environment

Plusses

• Data center experience at an enterprise level company

Holiday work may be required depending on shift and is paid at the regular rate (no holiday pay) & Candidates must be flexible on shifts - this is non?negotiable.

Training (first 2 weeks - mandatory):

• Monday-Friday
• 7:30 AM - 4:00 PM (day training only)

After training:

• Schedule flexibility is required
• Manager is filling all shifts (days and nights)
• Day shifts: 6:00 AM - 4:30 PM
• Night shifts: 7:30 PM - 6:00 AM

Typical patterns:

• Sunday-Wednesday
• Wednesday-Saturday