IT Generalist

Responsible for understanding, upholding, and promoting the Everus 4EVER Strategy. Employees | Value | Execution | Relationships, The IT Generalist is a senior contributor to the IT department with primary duties including providing technical support for ILB/LCC users, new user set-up, process and program efficiencies., * Provide support to staff on all company-supported applications and devices.

• Troubleshoot device problems, determine source, and advise on appropriate action.
• Complete Information Technology project work.
• IT documentation creation and revisions for SOPs, IT Handbook, and needed SMEs.
• Create and manage the onboarding sheet, equipment, and software request sheets.
• Install, configure, and maintain company devices and related hardware and software.
• Maintain knowledge of computer and/or network security systems, applications, procedures, and techniques.
• Identify and resolve computer system malfunctions and operations problems.
• Identify and communicate opportunities for improvement.
• Act as a liaison between Enterprise Technical Services and the end user.
• Perform network troubleshooting.
• Perform server maintenance and troubleshooting. Perform network maintenance and troubleshooting. Provision new devices for end users.
• Perform responsibilities in accordance with all company standards, policies, and procedures.
• Identification and remediation of end user technical issues or escalation as needed.
• Providing direction to technical resources.
• Performs other tasks and special projects as assigned., Everus Construction Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Human Resources Team.

Do you have a valid Driver's License license?, Do you have experience in macOS administration?, Do you have a Bachelor's degree?, * A working knowledge of information technology practices at a level normally acquired through completion of a bachelor's degree in information technology, or related field or equivalent experience., * Excellent customer service attitude to end users and IT staff.

• Knowledge of tier 1, tier 2, and junior IT staff support that typically comes from 4+ years of Help Desk, PC Technician and/or IT Support Specialist experience.
• Attention to detail. Strong organizational and time management skills sufficient to prioritize tasks and maintain productivity.
• Excellent verbal and written communication skills, time management skills, and technical capacity skills.
• Skill in organizing resources and establishing priorities.
• Ability to identify and fulfill the needs of management, accounting, and field employees.
• Ability to learn and support new systems and applications.
• Ability to maintain confidentiality.

OTHER REQUIREMENTS

• Experience with troubleshooting/supporting various operating systems -iOS/Android/W7,10,11/MacOS/Win Servers.
• Experience with or certification in the following Microsoft applications: Office, Access, Visio, and Windows Server are required.
• Experience in server services administration configuration and maintenance - not limited to database, hardware refreshes, server upgrades and deployments, network resources setup and maintenance.
• Intermediate level networking experience is required.
• Requires travel: Minimal (up to 10%) including in-state and out-of-state by car and/or plane with overnight stays.
• Required to maintain a valid driver's license.
• This position is onsite., * 1-2 years Networking and System Administrator experience Degree in related field or equivalent applicable work experience preferred., International Line Builders is looking for motivated, hard-working individuals who want to contribute to infrastructure growth and development throughout the West.

3.43.4 out of 5 stars Riverside, CA 92509 $76,000 - $85,000 a year, Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * Wage range: $76,000 - 85,000 annually.
• Medical, dental, vision, life insurance, and 401 (k) with company match.
• Paid Time Off (PTO)