IT Support Specialist
Role details
Job location
Tech stack
Job description
Warehousing, Microsoft 365 Microsoft Office Active Directory Technical Issues Microsoft Outlook Desktop Computing Business Valuation IT Service Management Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Critical Illness Insurance Troubleshooting (Problem Solving), Troubleshoot and resolve Tier 2 and 3 escalated technical issues - Maintain and manage workload through computerized ITSM ticketing and tracking system - Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices - Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues - Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook Shift: M-F 8a-4:30pm EST, Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment - Warehouse experience supporting end-use equipment, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs IT Support Specialist TEKsystems Atlanta, GA*On-Site Operations Leadership Innovation Communication Desktop Support Microsoft Teams Customer Service Active Directory Technical Issues Help Desk Support Business Valuation Technical Training CompTIA Certification Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Information Technology Operations Troubleshooting (Problem Solving) +0
Google IT Support Desktop Support Technician TEKsystems Forest Park, GA*On-Site Operations Warehousing Microsoft 365 Microsoft Office Active Directory Technical Issues Microsoft Outlook Desktop Computing Business Valuation IT Service Management Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Critical Illness Insurance Troubleshooting (Problem Solving) +0
Requirements
Hardware, Windows, Technical support, Troubleshooting, Office 365, Active directory
Benefits & conditions
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type