WordPress Developer & Client Manager
Role details
Job location
Tech stack
Job description
As WordPress Full Stack Developer & Client Manager, you will take full ownership of websites across our external client base.
Hear Care Direct are building out a separate digital consultancy and are building the initial team. With a current client portfolio, they are looking to rapidly expand and develop the team.
This is a hands-on, delivery-focused role with real autonomy. You'll be responsible for developing, updating, monitoring, and bug-fixing websites - end-to-end. You'll work closely with the founders, who will operate at a higher-level strategy and commercial overview, while you lead day-to-day execution, diagnostics, and client liaison.
Given the nature of the role, you'll be highly experienced in working directly within CMS environments - particularly WordPress at a development level - and highly experienced in fixing issues that sit at the intersection of performance, and site infrastructure. You'll be trusted to spot issues early and implement client requirements - whether that's a new menu system, custom template fixes or a complex technical issue - and confidently advise clients on solutions, priorities, and next steps.
Key Responsibilities
- Website development
- Should be highly experienced in full stack development (LAMP)
- Fully experienced in design and developing custom WordPress Templates as well as popular page builders such as Elementor
- Own website work across a portfolio of external clients
- Plan and deliver work schedules across WordPress improvements, updates and fixes
- Diagnose performance drops, plugin issues, or technical issues and implement fixes
- Identify and resolve issues related to responsive layouts and visual improvements
- Balance strategic thinking with hands-on execution in high-impact and technically complex areas
- Continuously refine and improve client websites
- Complete site builds working with the SEO/PPC specialist to optimise performance and integration work
- Website design and content
- Design and implement new landing pages
- Be confident writing blogs and image editing
- Highly experienced in full website builds including full website design
- Designing pages and sites that are technically sound, fast, and conversion-focused
- Work closely with the founders to align website strategy with wider commercial goals
- Client Ownership & Communication
- Take full responsibility for the external website client base - from strategy through to delivery and reporting
- Confidently lead client conversations around websites
- Translate complex technical data into clear, actionable insights
- Advise clients on priorities, expected impact, and realistic timelines
- Support new client onboarding from a web perspective
- Website Hosting, Monitoring & Updates
- Manage all server requirements, domains and web hosting
- Keep all templates (including custom) and plugins updated
- Implement full website launches, migrations, and major updates
- Work primarily within WordPress environments, with expectation of exposure to other CMS platforms such as Concrete, Umbraco etc, or similar
- Comfortable investigating issues at a deeper technical level, with substantial experience of hosting environments (LAMP).
Requirements
Do you have experience in WordPress?, Do you have a Bachelor's degree?, Must-Have Experience
- 5+ years' experience in full stack WordPress development (ideally agency)
- 3+ years' experience in client management
- Substantial hands-on experience with WordPress and WooCommerce
- Confident navigating CMSs, plugin ecosystems, and site-level technical issues
- Solid technical MySQL, Javascript and PHP development
- Experienced in complete site builds and template development
- Comfortable working independently without micromanagement
- Strong analytical and diagnostic skills
- Excellent communication skills with the ability to explain technical decisions clearly to multiple different clients
- Portfolio of sites and how you have contributed to them
Nice to Have
- Experience with in blog writing
- Experience in image optimisation and editing
- Python and deeper development experience
- Digital agency experience, * WordPress Full Stack: 5 years (required)
Benefits & conditions
Pulled from the full job description
- Free parking
- Casual dress
- Company events