CRM System Administrator

The Salesforce Administrator supports implementation and maintenance of Salesforce solutions across diverse schools and business units. This position serves as a change agent and value-creator, aligning Salesforce solutions with business strategies via needs assessment, analysis, documentation, clear communication, and ongoing support. We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning.

• Bachelor's Degree in Computer Science, or technology-related field.

• 1-3 years of transferrable experience

• Ability to work independently, manage priorities, and handle a high workload with minimal supervision.

• Strong collaboration skills to work cross-functionally and deliver effective customer solutions.

• Excellent customer service and communication skills, both verbal and written.

• Adaptable mindset with willingness to learn new technologies and support continuous improvement.

• Technical proficiency, including knowledge of information security and the ability to create clear documentation. * Certified Salesforce Administrator

• Salesforce expertise, including Trailhead Ranger status, Super Badges, and relevant certifications.

• Experience with integrations, ETL tools, DevOps/release management, version control (Git), and basic Apex/trigger knowledge.