Principal Digital Program Manager - Analytics & AI...
Role details
Job location
Tech stack
Job description
Join the Analytics & AI team of Cat Digital and serve as the operational engine behind the leadership team, turning a portfolio of analytics and AI capabilities into measurable value for Caterpillar's customers, dealers, and enterprise. As Chief of Staff, you will serve as a strategic partner to leaders across the organization-owning the operating cadence and keeping the team's most important priorities and decisions on track, while acting as a trusted connective layer that aligns stakeholders, sharpens communications, and keeps the team running with clarity, focus, and rigor.
What You Will Do:
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Managing the day-to-day activities of the Analytics & AI organization, including overseeing priorities and schedules. Developing contingency plans for potential risks.
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Aligning and motivating the team.
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Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
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Monitoring organizational results for significant deviations. Ensuring adherence to quality standards and processes.
Requirements
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Decision Making and Critical Thinking (Expert Knowledge): Expert knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
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Planning: Tactical, Strategic (Expert Knowledge): Expert knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
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Project Administration (Extensive Knowledge): Extensive knowledge of project administration best practices and ability to use organizational strategies, practices and tools-including JIRA, Azure DevOps, and Confluence-for administering projects.
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Data Gathering and Reporting (Extensive Knowledge): Extensive knowledge of tools, techniques and processes for gathering and reporting data, including Power BI and Excel; ability to practice them in a particular department or division of a company.
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IT Project Management (Extensive Knowledge): Extensive knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
Considerations for Top Candidates:
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Demonstrated success as a chief of staff, business operations lead, or program leader within an analytics, data science, or AI organization.
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A strategic, results-oriented operator with a strong execution focus and exceptional attention to detail.
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Track record of driving operating cadence, governance, and executive-level communications and storytelling for senior leadership.
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Strong stakeholder management and the ability to translate technical analytics and AI work into clear business impact.
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Proficiency with Power BI, Excel, and PowerPoint; working knowledge of JIRA, Azure DevOps, and Confluence.
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Agile delivery experience (sprint planning, daily scrums, retrospectives).
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PMP, Certified Scrum Master (CSM), Change Management, or Six Sigma certification a plus.
Benefits & conditions
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
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Medical, dental, and vision benefits*
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Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
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401(k) savings plans*