Senior Salesforce Developer

ICF is seeking a Senior Salesforce Developer to support the design, development, and implementation of enterprise Salesforce solutions across Sales Cloud, Service Cloud, and Marketing Cloud environments. This role will lead technical delivery, support system modernization efforts, and ensure scalable, secure, and high-performing solutions aligned with client business objectives., Solution Design & Development

• Design, develop, and implement Salesforce solutions using Lightning Web Components (LWC), Apex, and Visualforce
• Build scalable, high-performance applications while adhering to Salesforce best practices and governor limits
• Develop batch, queueable, and schedulable Apex for large-scale data processing
• Configure custom objects, fields, flows, and automation to support business processes

Platform Migration & Modernization

• Lead Salesforce Classic to Lightning Experience migrations, including gap analysis and solution redesign
• Refactor legacy components (e.g., Visualforce, Aura) into modern Lightning architecture
• Support platform upgrades across Sales Cloud, Service Cloud, and Marketing Cloud

Sales, Service, and Marketing Cloud Implementation

• Implement and optimize:
• Sales Cloud (lead/opportunity management, pipelines, forecasting)
• Service Cloud (case management, omni-channel routing, CTI, knowledge)
• Marketing Cloud (Journey Builder, Email Studio, Automation Studio)
• Design and execute customer journeys, triggered campaigns, and A/B testing strategies
• Support email deliverability improvements, including DKIM, SPF, and DMARC configuration

Integration & Data Management

• Develop integrations using REST and SOAP APIs, platform events, and middleware solutions
• Implement secure authentication using OAuth 2.0 and connected apps
• Lead data migration activities, ensuring data quality, transformation, and integrity
• Enable real-time and asynchronous data synchronization across systems

Security & Compliance

• Configure and maintain Salesforce security model, including:
• Profiles, permission sets, roles, and sharing rules
• Ensure compliance with enterprise and federal requirements (e.g., data security, privacy)
• Implement role-based access controls for Experience Cloud solutions

DevOps & Release Management

• Support CI/CD pipelines using Salesforce DX, Git, and deployment tools
• Perform code reviews, testing, and deployment validation
• Conduct impact analysis of Salesforce releases and manage sandbox testing

Technical Leadership

• Provide technical guidance and mentorship to junior developers and administrators
• Participate in architecture discussions and solution design reviews
• Collaborate with stakeholders to translate business requirements into technical solutions

• 8+ years of Salesforce development experience, including experience implementing Sales Cloud, Service Cloud, and Marketing Cloud
• 2 or more years expertise in:
• Apex, Lightning Web Components (LWC), Visualforce
• SOQL/SOSL and data modeling
• 2 or more years of experience with Salesforce integrations (REST/SOAP APIs)
• 2 or more years of experience in JavaScript, HTML, and CSS
• 2 or more years of experience with data migration tools (e.g., Data Loader, Workbench)
• 2 or more years of experience and exposure to Salesforce architecture, limits, and platform best practices

Preferred Qualifications

• Experience with:
• Marketing Cloud Connect and cross-platform integrations
• Experience Cloud (Communities)
• Middleware platforms and API gateways
• Knowledge of CI/CD pipelines and DevOps practices within Salesforce
• Familiarity with federal or regulated environments

Certifications (Preferred)

• Salesforce Certified Administrator
• Salesforce Platform Developer I
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant

Key Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder engagement abilities
• Ability to lead technical efforts across full project lifecycle
• Proven ability to deliver high-quality solutions on time
• Attention to detail and commitment to code quality

Work Environment

• Supports large-scale digital modernization and CRM transformation initiatives
• Collaborates with cross-functional teams, including product, design, and data engineering
• May support federal, state, or commercial clients across multiple domains

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy. We will consider for employment qualified applicants with arrest and conviction records., At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.