Coordinator of the Learning Management System (LMS)

• Encourage and facilitate cooperation, pride, trust, and group identity; foster commitment and team spirit; work cooperatively with others to achieve goals.
• Work and communicate with the general public, internal customers and/or external customers to provide information and quality services and/or products targeted to meet customer expectations.
• Display a high level of effort and commitment to performing work; operate effectively within the organizational structure; demonstrate trustworthiness and responsible behavior.
• Maintain qualifications for employment as required by the state and college.
• Adhere to the rules and regulations stated in the Technical College System of Georgia Policy Manual.
• Serve as the learning management system (LMS) administrator for Athens Technical College.
• Serve as a college Point of Contact (POC) for the Technical College System of Georgia's Georgia Online Learning and Development department (TCSG/GOLD).
• Collaborate with ATC's information technology department and the registrar's office regarding the Student Information System (SIS) and LMS integration.
• Troubleshoot LMS and third-party problems and communicate solutions.
• Create and run database files for course and user creation, course enrollment, as well as manage course availability.
• Coordinate, develop, and execute campus-wide faculty/staff development supporting college faculty and staff in LMS, distance education, instructional design, educational technologies, CTL equipment, and other college-related topics.
• Maintain faculty/staff development records.
• Develop print and web-ready training materials to support faculty/staff development and frequently asked questions regarding technical support topics.
• Coordinate ATC's course design quality assurance initiative.
• Create announcements, update content in the student LMS orientation, and ensure content regarding distance education on Athens Technical College's website and in the college catalog is up-to-date.
• Attend TCSG scheduled Distance Ed POC meetings in-person and via web conferences.
• Provide necessary support and assistance to administration, faculty, adjunct faculty, staff, and students.
• Work with instructors to ensure course syllabi and LMS course shells follow college guidelines and policy.
• Communicate program and student needs through planning and budgeting.
• Coordinate and monitor equipment inventory.
• Coordinate, monitor, and order consumables.
• Perform complex operational functions, such as inventory control, audits, records, and planning/management analysis.
• Serve as a liaison with other parties, such as vendors, internal/external auditors, and management staff of other governmental agencies.
• Generate reports according to established guidelines.
• Participate in the college's professional development program.
• Participate in department, division, and college-wide meetings as appropriate.
• Serve on committees as assigned.
• Perform other duties as assigned.

Do you have experience in Customer communication?, Do you have a Bachelor's degree?, * Bachelor's degree in a related field and Two (2) years related work experience.

Note: Experience may substitute for the degree on a year-for-year basis., * Post-secondary experience as an LMS end-user or an LMS Administrator, Blackboard preferred.

• Work experience in post-secondary education, technical, or community college preferred.
• Knowledge of instructional course design best practices.
• Experience in customer service, software technical support preferred.
• Proven proficiency in the operation of computers, hardware, and job-related software such as Microsoft Office, and presentation software.
• Experience developing and delivering large and small group presentations.
• Excellent verbal and written communication, organization, and interpersonal skills.

Salary/Benefits: Salary is commensurate with education and experience. State of Georgia benefits package.

Athens Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.