Salesforce Consultant

We are looking for a Senior Salesforce Business Systems Analyst / Consultant to support the Salesforce ecosystem, with a strong focus on Sales Cloud, Field Inventory Management, and SAP integration.

This is a hands-on role requiring someone who can bridge business requirements with technical.

Implementation, work closely with stakeholders across sales operations, supply chain, and IT, and drive end-to- end solution delivery., * Lead requirements gathering, process mapping, and solution design for Salesforce Sales Cloud and Field Inventory Management modules

• Serve as the primary BSA liaison between business stakeholders (Sales Ops, Supply Chain, and Finance) and the technical delivery team
• Design and document integration flows between Salesforce and SAP (order management, inventory Sync, pricing, product master data)
• Develop detailed user stories, functional specifications, data flow diagrams, and process Documentation.
• Configure Salesforce Sales Cloud features including opportunity management, quoting, forecasting, territory management, and reporting Support Field Inventory Management setup - consignment tracking, field stock replenishment, cycle counts, and inventory reconciliation within Salesforce
• Drive UAT planning, test case development, and defect triage with business users Identify process improvement opportunities and recommend Salesforce best practices aligned with medical device industry standards
• Coordinate with Salesforce developers and architects on custom solutions, Apex triggers, Flows, and Lightning components as needed
• Support change management, training documentation, and go-live readiness activities

• 7+ years of Salesforce BSA / Consultant experience with at least 3 years at a senior level
• Deep hands-on experience with Salesforce Sales Cloud - configuration, customization, and Optimization.
• Proven experience with Field Inventory Management within Salesforce (or equivalent field service/inventory modules)
• Strong experience designing and documenting Salesforce-to-SAP integrations (middleware like Mule Soft, Dell Boomi, or Informatica a plus)
• Salesforce Administrator or Advanced Administrator certification (required); Platform App Builder or sales Cloud Consultant certification (preferred).
• Experience working in medical devices, life sciences, or regulated manufacturing environments
• Excellent stakeholder management skills - comfortable presenting to director/VP-level business Leaders.
• Strong documentation skills - BRDs, FRDs, data dictionaries, integration specs.

Nice-to-Have

• Experience with Salesforce CPQ, Veeva CRM, or other life sciences Salesforce extension
• Familiarity with FDA/GxP compliance requirements impacting system design
• Prior experience at a medical device OEM (Medtronic, Stryker, Boston Scientific, etc.
• Experience with Agile/Scrum delivery in enterprise Salesforce programs.
• Knowledge of SAP MM/SD modules and how they interact with Salesforce order-to-cash flows.