Datacenter Field Analyst

Schedules EDC workload for building(s) for which the field technician is responsible

-Schedules movers to coordinate movement of Equipment between rooms, floors, and buildings

-Translates IT requests and vendor requests into work orders

-Reviews all outstanding scope requests (Tickets) daily basis.

-Orders appropriate facilities work

-Performs server configurations v

-Performs Equipment trouble shooting v

-Responsible for general health of Communication Rooms and storage rooms

-Assembles server Equipment for installation

-Verifies and tests all network connections and peripherals prior to handing off to clients

-Manages Equipment decommissions and re-locations to maximize cabinet space

-Initiates power requests with the infrastructure team

-Coordinates work requests with electrical contractor to ensure all Service Levels are met

-Provides detailed estimates of assigned projects, documents requirements through direct communication with other members of IT or Corporate Services as well as interpretation of schematics and drawings

-Responsible for the coordination of trade, material ordering and delivery schedules to ensure quality installation

-Monitors environmental conditions and cleanliness of technology spaces

-Supports building power downs

-Provides post-mortem reports of all troubleshooting and break fix activity

-Provides on call support when required

-Provides data center escort to IT vendors without badges

-Support Property Management Office with preventative maintenance activities including Power downs and Infrared Scans

-Manages installation requests from initiation to closure

-Allocates rack position for Equipment installation

-Accepts delivery of Equipment from staging

-Co-ordinates scheduling of Equipment and delivery of Equipment to installation location. Tests all connections and makes all final connections not made by electricians

-Labels all Equipment front and rear

-Performs walk thru with Communication Room Group cabling group as required to assist installations

-Prepares customer turnover package and performs turnover walkthrough's with customers

-Acts as on-site contract for vendor walk through for Communications Rooms

-Supports Equipment "go live" for IT Business Units

-Accepts all delivered circuits. Supports, troubleshoots and perform break fix work in conjunction with Communication Room Group, vendor and customers

Shift is 10-6 PM M-F, OT eligible

3+ years of experience working in datacenter environments minimum.