Veeva Content Development
Role details
Job location
Tech stack
Requirements
Veeva Content Development - Build and maintain CLM (Closed Loop Marketing) presentations within Veeva CRM. - Develop and deploy Approved Emails using Veeva Approved Email and Engage functionalities. - Create and configure digital assets, including CLM presentations, Approved Emails, and Fragments. - Troubleshoot and resolve rendering and functionality issues in Veeva presentations and emails. - Demonstrate familiarity with Veeva CRM and Salesforce platforms. - Configure and manage content components, shared resources, and document relationships. - Support User Acceptance Testing (UAT) and ensure accurate deployment in production environments. - Collaborate with stakeholders to enhance workflows and improve user experience within Veeva CRM. Quality, Compliance & Documentation - Ensure all deliverables comply with pharmaceutical regulations, including MLR (Medical, Legal, Regulatory) requirements. - Validate content using Veeva preview and testing tools across multiple devices and browsers. - Maintain thorough documentation, version control, and audit trails for all deployed materials. - Support audits and compliance reviews as needed. Collaboration & Project Delivery - Partner with Brand and Marketing teams to understand campaign objectives and translate them into functional assets. - Coordinate with designers, copywriters, and medical reviewers throughout the content development lifecycle. - Provide effort estimates and contribute to project planning alongside Project Management teams. - Communicate technical constraints clearly and offer practical implementation recommendations. Ideal Profile - 4-7 years of relevant experience, including experience managing or leading a team of Veeva developers. - Strong hands-on expertise in Veeva PromoMats, with proficiency in HTML5, CSS3, and JavaScript. - Proven experience in developing Veeva CLM presentations, Approved Emails, and Fragments, along with asset publishing, updates, and lifecycle management within Veeva. - Working knowledge of Veeva CRM and Salesforce platforms. - Familiarity with responsive email design and cross-browser compatibility. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro/After Effects) for minor artwork adjustments. - Bachelor's degree in Design, Marketing, or a related field (or equivalent practical experience). - Prior experience in the pharmaceutical or healthcare industry is an advantage. - Proficiency in Microsoft Office tools, including Word, PowerPoint, and Excel. - Experience working with project management tools such as Jira. - Highly detail-oriented, well-organized, and capable of working effectively in a fast-paced, deadline-driven environment. - Strong written and verbal communication skills, with a collaborative working style. - Business-level proficiency in written and spoken English is required.