Software Engineer

• Partner with Product Owners to deeply understand requirements and break them down into focused, deliverable items

• Design and build robust, scalable microservices with high observability and supportability, following DevOps and Agile principles

• Own your deliverables end-to-end, from design through deployment and hit agreed timelines

• Provide rapid, effective production support; perform root cause analysis on incidents and drive long-term fixes that stick

• Act as a trusted technical consultant for platform users, resolving queries and unblocking teams with speed and clarity

• Collaborate closely with cross-functional IT teams and coordinate stakeholder activities to keep the platform evolving

• Proactively manage technical debt and keep security and vulnerability posture sharp

• Mentor junior developers, share knowledge generously, and champion a high-performing team culture

• Extensive software engineering experience, including strong background in DevOps, Platform Engineering, or SRE

• Solid understanding of how the internet and HTTP work under the hood DNS, TLS, load balancing, reverse proxies, service meshes, and API gateways and how these come together in modern microservice architectures

• Strong programming ability (structured and OOP) in one or more of: Java, Python, Node, JavaScript or Clojure

• Hands-on experience with monitoring and observability tools such as Grafana and InfluxDB; familiarity with time-series databases and data visualisation concepts

• A proactive mindset you spot problems, performance bottlenecks, and improvement opportunities before they become urgent

• Proven experience managing critical production incidents under pressure

• Excellent communication and collaboration skills; comfortable working with cross-functional and geographically distributed teams

• Demonstrated ability to rapidly learn new technologies and drive self-development and knowledge sharing within the team

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer DHP (Digital Hosting Platform) sits at the heart of CTO Platforms. We are an on-premises, opinionated, controls-first hosting platform both internal and external that empowers teams across HSBC to run software at scale. We build, maintain, and evolve the foundational systems, tools, and services that let product teams ship software efficiently, securely, and reliably. You'll be hands-on, thrive at the intersection of platform engineering and developer experience. You'll become the crucial link between infrastructure and development understanding pain points, designing elegant solutions, and shipping tools that make other engineers faster and happier., Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.