Part-Time IT Support Specialist (ABA Clinic)
Role details
Job location
Tech stack
Job description
Join a mission-driven team supporting children and families through ABA therapy. Behavior Functions Inc. is hiring a Part-Time IT Support Specialist to keep our clinical technology running smoothly. You'll troubleshoot devices, manage secure access, and empower staff with reliable tech tools-all while ensuring HIPAA compliance. Ideal for someone who enjoys solving problems and making a meaningful impact.
Responsibilities
- Provide on-site and remote technical support for clinicians, supervisors, and
administrative staff
- Troubleshoot issues with laptops, tablets, printers, and mobile devices used in therapy
sessions
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Maintain HIPAA-compliant data security protocols across devices and networks
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Support onboarding/offboarding with IT setup, user accounts, and permissions
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Assist with EMR platform access (e.g., CentralReach, Catalyst) and integrations
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Monitor Wi-Fi connectivity and troubleshoot clinic network issues
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Document IT procedures and maintain support logs for compliance audits
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Coordinate with external vendors for hardware/software procurement and repairs, The position is part-time, approximately 5-12 hours per week, with occasional special projects
Requirements
Do you have experience in macOS?, * Experience in IT support, preferably in healthcare or behavioral health settings
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Familiarity with HIPAA compliance and secure data handling
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Proficiency with Windows, MacOS, and mobile device management
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Knowledge of productivity tools (Microsoft 365, Google Workspace)
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Strong communication and problem-solving skills
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Ability to work independently and prioritize urgent requests Ideal Candidate
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Tech-savvy and empathetic, with a service mindset
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Comfortable supporting clinicians in high-stakes, time-sensitive environments
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Interested in contributing to a mission-driven organization that serves neurodiverse communities
Bonus Skills
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Experience with ABA software platforms (e.g., CentralReach, Rethink, Catalyst)
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Familiarity with remote support tools (e.g., TeamViewer, AnyDesk)
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Basic scripting or automation (e.g., PowerShell, Bash
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Web Management experience is a plus!
Benefits & conditions
Pulled from the full job description
- Professional development assistance
- Tuition reimbursement
- 401(k)
- Paid time off
- Flexible schedule, * 401(k)
- Flexible schedule
- Paid time off
- Professional development assistance
- Tuition reimbursement