Part-Time IT Support Specialist (ABA Clinic)

BEHAVIOR FUNCTIONS, INC.
Huntington Beach, United States of America
15 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 73K

Job location

Huntington Beach, United States of America

Tech stack

Microsoft Windows
Apple Mac Systems
Computing Platforms
Bash
Catalyst
Data Security
Powershell
Procurement Software
Productivity Software
Remote Service Software
Systems Integration
TeamViewer
Wi-Fi Technology
Scripting (Bash/Python/Go/Ruby)
Tablet Computers
Laptops
Gsuite
User Accounts

Job description

Join a mission-driven team supporting children and families through ABA therapy. Behavior Functions Inc. is hiring a Part-Time IT Support Specialist to keep our clinical technology running smoothly. You'll troubleshoot devices, manage secure access, and empower staff with reliable tech tools-all while ensuring HIPAA compliance. Ideal for someone who enjoys solving problems and making a meaningful impact.

Responsibilities

  • Provide on-site and remote technical support for clinicians, supervisors, and

administrative staff

  • Troubleshoot issues with laptops, tablets, printers, and mobile devices used in therapy

sessions

  • Maintain HIPAA-compliant data security protocols across devices and networks

  • Support onboarding/offboarding with IT setup, user accounts, and permissions

  • Assist with EMR platform access (e.g., CentralReach, Catalyst) and integrations

  • Monitor Wi-Fi connectivity and troubleshoot clinic network issues

  • Document IT procedures and maintain support logs for compliance audits

  • Coordinate with external vendors for hardware/software procurement and repairs, The position is part-time, approximately 5-12 hours per week, with occasional special projects

Requirements

Do you have experience in macOS?, * Experience in IT support, preferably in healthcare or behavioral health settings

  • Familiarity with HIPAA compliance and secure data handling

  • Proficiency with Windows, MacOS, and mobile device management

  • Knowledge of productivity tools (Microsoft 365, Google Workspace)

  • Strong communication and problem-solving skills

  • Ability to work independently and prioritize urgent requests Ideal Candidate

  • Tech-savvy and empathetic, with a service mindset

  • Comfortable supporting clinicians in high-stakes, time-sensitive environments

  • Interested in contributing to a mission-driven organization that serves neurodiverse communities

Bonus Skills

  • Experience with ABA software platforms (e.g., CentralReach, Rethink, Catalyst)

  • Familiarity with remote support tools (e.g., TeamViewer, AnyDesk)

  • Basic scripting or automation (e.g., PowerShell, Bash

  • Web Management experience is a plus!

Benefits & conditions

Pulled from the full job description

  • Professional development assistance
  • Tuition reimbursement
  • 401(k)
  • Paid time off
  • Flexible schedule, * 401(k)
  • Flexible schedule
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement

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