Cloud Analyst

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS117, P3, Band 6

Job-Specific Essential Duties and Responsibilities:

• Analyze AWS and Azure cloud environments to support provisioning, operations, lifecycle management, and performance monitoring across enterprise platforms.
• Evaluate cloud systems for alignment with enterprise architecture and governance standards, partnering with Cloud Engineers and Architects to support system suitability assessments and modernization efforts.
• Support operational analysis across cloud platforms, including monitoring trends, incident data, and reliability metrics to identify improvement opportunities.
• Develop reports and dashboards to provide visibility into cloud performance, availability, cost, and consumption metrics, supporting data-driven decision making.
• Assist in coordinating testing activities related to production deployments, ensuring readiness and alignment with operational and governance requirements.
• Support integration of cloud services into ITSM/ITOM processes, including incident, change, and service management reporting.
• Contribute to disaster recovery (DR) planning and testing by tracking readiness, documenting outcomes, and supporting continuity of operations across cloud and hybrid environments.
• Analyze cloud cost and usage trends, identifying optimization opportunities and supporting budget and FinOps-related reporting activities.
• Track and report on SLA performance, supporting continuous service improvement initiatives across cloud and platform services.
• Collaborate with cross-functional teams to document processes, maintain governance artifacts, and ensure compliance with enterprise policies and standards.

• Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or a related field (or equivalent experience).
• 4+ years of experience in business process analysis, cloud analysis, IT operations analysis, or related roles.
• Demonstrated experience analyzing cloud environments (AWS and/or Azure), including performance, availability, and operational metrics.
• Experience developing reports, dashboards, and data visualizations using tools such as Excel, Power BI, Tableau, or similar.
• Proven ability to analyze cloud cost and consumption data and provide actionable insights for optimization.
• Experience supporting ITSM/ITOM processes, including incident, change, and service performance reporting.
• Familiarity with enterprise architecture and governance frameworks and ability to support documentation and compliance tracking.
• Experience analyzing system performance, monitoring data, and incident trends to support operational improvements.
• Experience supporting disaster recovery planning, testing documentation, and continuity tracking.
• Ability to develop and maintain process documentation, reports, and governance artifacts.

Preferred Skills and Qualifications:

• Experience supporting federal government environments.
• Familiarity with cloud operations, DevSecOps processes, and platform engineering concepts.
• Experience with FinOps practices and cloud cost optimization analysis.
• Knowledge of ITIL or similar ITSM frameworks.
• Experience working in multi-cloud (AWS and Azure) environments.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent written and verbal communication skills, including experience delivering reports to leadership stakeholders.
• Ability to work collaboratively across technical and non-technical teams in a fast-paced environment.

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$50,000

Maximum Salary

$80,000