Manager of Global Digital Delivery

The Manager of Global Digital Delivery oversees a portfolio of internal and external digital product teams to ensure the on-time, high-quality delivery of technology solutions that advance Rotary's strategic initiatives. This role leads a team of onshore and offshore staff members responsible for the coordination and successful delivery of various digital products. The Manager will work closely with product managers, enterprise architects, and onshore/offshore development teams in a matrixed operating environment to ensure cross product coordination, clear documentation of delivery commitments, and consistent execution across teams. The Manager plays a critical role in optimizing delivery processes, driving continuous improvement, and ensuring alignment across technical and business stakeholders., * Lead a global product delivery organization including scrum masters in India and delivery managers.

• Manage a portfolio of internal and external product delivery teams, ensuring alignment on timelines, dependencies, and quality.
• Monitor productivity and delivery performance using key metrics (e.g., lead time improvement, defect reduction).
• Serve as a delivery partner for external and internal products and capabilities, providing clear, data-driven insights into delivery health, trade-offs, and capacity to product leadership.

Delivery Coordination & Execution

• Coordinate delivery activities across multiple product lines, ensuring cross team dependencies are identified, communicated, and managed.
• Partner with product managers to document and track delivery commitments, ensuring roadmap alignment and prioritization clarity.
• Ensure that sprint planning, backlog grooming, and release management processes are consistently applied across teams.

Cross Functional Collaboration-Functional Collaboration

• Work closely with architects to understand technical direction and ensure delivery teams are aligned with architectural decisions.
• Collaborate with business stakeholders, engineering leads, QA teams, and vendors to facilitate seamless handoffs and execution.
• Support development and QA teams to ensure product quality and adherence to engineering standards.

Process, Standards, and Continuous Improvement

• Champion Agile and DevOps best practices across teams, including CI/CD adoption, automation, and iterative delivery.
• Identify process gaps and drive continuous improvement initiatives that increase team velocity and product quality.

Budgeting & Resource Management

• Build, manage, and justify delivery-related budgets in partnership with IT, finance, and product leadership.
• Monitor and recommend staffing allocations across product teams to ensure capacity meets demand.

• Bachelor's degree or equivalent experience; advanced degree preferred.
• Progressive experience in software delivery leadership roles.
• Expertise in Agile/Scrum, SAFe, Kanban, Waterfall, and blended delivery methodologies.
• Demonstrated experience working in a matrixed product management environment.
• Experience coordinating onshore/offshore delivery teams.
• Strong understanding of CI/CD, DevOps pipelines, and modern engineering practices.
• Experience supporting teams using modern development frameworks (React, .NET, Sitecore or other CMS platforms, Angular, etc.).
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple initiatives and work well under pressure.

You Are Good At

• Leading and mentoring teams to achieve high performance.
• Building strong stakeholder relationships across business and IT.
• Making fact-based decisions and asking the right questions.
• Prioritizing work effectively and adapting quickly.
• Establishing accountability and providing constructive feedback., * Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
• Collaboration: Builds partnerships and works jointly with others to meet shared objectives.
• Productivity: Able to generate results that moves Rotary toward achieving its goals.
• Accountability: Have a clear sense of ownership and take personal responsibility for actions.

• Strategy: Identify Rotary's opportunities and design approaches that align with our strategic goals.

Salary range

• $144,000 - $160,000

Why Work For Rotary?

• Generous medical, dental, and vision benefits package
• Progressive 401k matching contributions
• Above market and generous paid time off package
• Tuition reimbursement
• Professional development opportunities
• On-site cafeteria and coffee bar with special pricing for Rotary employees
• Flextime-several different work schedules to choose from
• Close to CTA, Metra, a variety of stores, and many food options

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary's clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.