Network Operations Manager - Marketplace

The Network Operations Manager is the technical backbone of the Everflow Marketplace. This position focuses on the demand side-working directly with marketplace advertisers & publishers to ensure their integrations are seamless and the data flow between systems is optimized for peak performance. Network Operations Manager reports directly to the Head of Marketplace - Merchants, while working closely with the Customer Success support and technical solutions teams., * Traffic & Data Monitoring: Actively monitor marketplace traffic to identify and troubleshoot anomalies, technical spikes, or tracking discrepancies.

• Performance Troubleshooting: Act as the primary technical resource for publishers and internal teams to diagnose, escalate, and resolve issues involving APIs, JS SDKs, and proprietary tracking.
• Internal Collaboration: Work closely with Engineering, QA, and Product teams to escalate critical bugs and provide field-based feedback to improve platform stability.
• Knowledge Management: Maintain updated internal FAQs and technical documentation specifically tailored to marketplace and publisher integration best practices.

Do you have experience in Technical writing within technology?, Do you have a High school diploma or GED?, * Professional Experience: 3-5 years in an Affiliate Manager, Account Manager, Technical Solutions, or Network Operations role within the SaaS or Performance Marketing space.

• Education: High School Diploma or equivalent
• Technical Ecosystems: Deep familiarity with the performance marketing and e-commerce landscape, including:

• E-commerce & Shopping Carts: Shopify, WooCommerce, or Magento.
• Media Buying & Ad Networks: Google Ads, TikTok Ads Manager, and Meta Ads.
• CRMs & Marketing Automation: HubSpot, Salesforce, or Pipedrive.
• Performance Tracking: Expert understanding of tracking protocols, attribution models, and third-party tracking platforms.

• Analytical Mindset: A strategic problem-solver who enjoys digging into data to find root causes and a "can-do" attitude toward fixing technical roadblocks.
• Technical Communication: Ability to translate complex technical workflows into clear documentation and actionable steps for internal teams and publishers.
• Technical Proficiency: Comfortable troubleshooting web technologies (APIs, JS SDKs, HTML, and Browser DevTools) in a high-volume data environment.

Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Unlimited paid time off, Compensation Package:

Base Salary: $80,000 - $90,000 Bonus Potential

Perks include:

• Employer Covered Medical, Dental and Vision Insurance
• Unlimited PTO and paid holidays
• 401(k) (No matching at this time)
• Paid parental leave for putting your family first
• Startup-like environment, without the constant rush to raise the next round of funding
• A very collaborative team and culture
• Education, gym, and equipment stipend
• Travel opportunities to relevant conferences and in-person client meetings

Join Our Exceptional Team

Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.

Balance, Growth, and Connection

Work/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work.

Continuous Growth: Regular feedback and discussions about your career path keep you moving forward.

Inclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun.

We offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you.

Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels. Founded in 2016 by industry veterans, we have a team distributed across the NAM and EMEA regions. We're a bootstrapped and profitable company (over $29M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We're the go-to platform for brands, agencies, and networks, with 1,100+ customers including top brands, agencies and networks.