Platform Evaluation & Implementation Lead for generative AI

Seeking a temporary Platform Evaluation & Implementation Lead to support knowledge management system (Insights Hub) and strengthen its generative AI and platform capabilities.

This role spans two distinct but connected phases:

• Pre-decision platform evaluation, including structured collection of stakeholder feedback to inform leadership decisions; and any participation in any testing and analysis required.
• Post-decision planning and execution, supporting implementation readiness, migration planning, testing, validation, and change management. This is a senior, hands-on role for an experienced strategic partner who can lead through ambiguity, apply agile principles, and contribute directly to execution-not just coordinate work.

Key Responsibilities

A. Pre-Decision Platform Evaluation & Sandbox Testing

• Support the definition and operationalization success criteria and evaluative metrics (e.g., usability, accuracy, relevancy, completeness, recency, efficiency).
• Support collection, synthesization, and analyzation of testing feedback and insights.
• Support preparation of decision-ready summaries and recommendations for leadership and advisory stakeholders.

B. Planning & Program Management

• Partner with Research leadership to inform overall scope, sequencing, and decision framing for the Insights Hub initiative.
• Support delivery of actionable project plan with milestones, dependencies, and deliverables.
• Manage the integrated schedule from evaluation through execution, keeping the team on track and surfacing risks early.
• Apply agile principles to adapt plans as new information, constraints, or opportunities emerge.

C. Implementation Readiness, Migration Planning, Testing & Validation (Post-Decision)

• Support planning and coordination required to stand up a selected system or evolve the existing platform, including: o Implementation planning and workflow design o Data migration planning and execution support o Testing, validation, and readiness checkpoints o Partner with technical and business stakeholders to ensure the solution meets functional, governance, and operational requirements. o Help translate evaluation findings into implementation priorities and sequencing.

D. Change Management & Communications

• Craft clear, audience-appropriate communications throughout both phases (evaluation and post-decision), including updates, guidance, and decision materials.
• Provide change-management support to help stakeholders understand what's changing, why it matters, and how to engage with new systems or workflows.
• Anticipate adoption challenges and proactively address them through communication, training, and process adjustments.

Required

• Balance strategic thinking with a willingness to roll up sleeves and produce deliverables.

• Significant experience leading complex, cross-functional initiatives involving platform evaluation, system implementation, or both.

• Demonstrated expertise in: o Project management and agile delivery o Platform or vendor evaluation and comparison o Sandbox or user testing design and execution o Testing and validation o Change management and communications o Data migration or implementation readiness planning

• Strong communication and synthesis skills, with experience creating executive-ready materials.

• Comfort operating in ambiguity and helping teams move from exploration to decision.

Preferred

• Experience in research, insights, knowledge management, analytics, or data-driven environments.
• Familiarity with enterprise governance, stakeholder decision-making, and cross-team coordination.