Salesforce Solution Delivery Lead

• Oversee third-party development teams delivering Salesforce solutions for a Customer Contact Management (CCM) workstream, including Salesforce Marketing Cloud, Salesforce Energy & Utilities Cloud, Salesforce Data Cloud/Data 360, and associated Salesforce products.
• Lead the design, configuration, customization, integration, and deployment of Salesforce applications in partnership with internal and external teams.
• Guide testing activities including unit testing, SIT, UAT, regression testing, and performance testing while ensuring documentation is maintained in Jira, qTest, and related tools.
• Coordinate vendors and service providers to ensure timely delivery, successful integrations, and alignment across workstreams.
• Support deployment, cutover, hyper-care activities, knowledge transfer, mentoring, and operational readiness efforts.
• Ensure Salesforce security roles, access models, compliance requirements, and DevSecOps best practices are properly designed, implemented, tested, and maintained.
• Drive automated CI/CD pipelines, code quality initiatives, security analysis, monitoring, and performance management for Salesforce solutions.
• Participate in program governance, status reporting, risk management, issue resolution, change management, training, and adoption initiatives.

• Currently authorized to work in the United States via U.S. Citizenship or Green Card.
• Minimum 7 years of experience delivering Salesforce solutions, including design, configuration, development, integrations, and enterprise implementations.
• Strong expertise with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud/Data 360, Lightning Platform, Apex Development, and related Salesforce technologies.
• Experience with MuleSoft, REST APIs, middleware platforms, Salesforce security models, DevSecOps practices, CI/CD pipelines, and Agile delivery methodologies.
• Strong communication, organizational, and stakeholder management skills with experience coordinating across multiple teams and vendors.

What Experience is Nice to Have:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Salesforce certifications such as Certified Administrator, Platform Developer I/II, Sales Cloud Consultant, Technical Architect, or similar credentials.
• Experience within the utility or energy industry, including enterprise digital transformation programs, SAP integrations, Salesforce Einstein, customer data privacy, data migration, and change management initiatives.

Vernovis offers Health, Dental, Vision, Voluntary Short & Long -Term Disability, Voluntary Life Insurance, and 401K. Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest., Vernovis is partnering with a leading utility organization undergoing a large-scale customer technology transformation initiative focused on Salesforce and customer engagement platforms.