IPC Software Triage Engineer

We are looking for a Software Triage Engineer to support an Automotive Instrument Panel Cluster (IPC) ECU program by owning fast, accurate issue triage and driving problems to closure. This role is highly hands-on and requires strong programming + debugging, excellent log analysis, and practical experience with software flashing/reflashing in a lab and vehicle environment. You'll work closely with Software, Systems, Validation, and Manufacturing to reproduce issues, identify root cause, and help the team deliver stable releases with low customer risk., * Own end-to-end triage for software issues from multiple sources (customer reports, validation, manufacturing, integration, field).

• Reproduce issues reliably using structured methods; capture evidence (logs, traces, screenshots, dumps) and define clear steps-to-reproduce.
• Perform log analysis (serial/UART, CAN/LIN traces, application logs, DLT or equivalent) and correlate events across time to isolate failures.
• Execute and support software flashing/reflashing (bench + vehicle), including update validation, version tracking, and rollback when needed.
• Debug embedded issues using IDE/debugger tools (breakpoints, watchpoints, memory inspection), and support deeper RCA with developers/architects.
• Write small utilities/scripts (often Python) to automate log parsing, data extraction, and repetitive validation steps.
• Perform code-level investigations in C (read/understand code, identify suspect areas, propose fixes or mitigation ideas).
• Create high-quality issue reports in Jira (or similar): symptom summary, reproduction steps, logs, suspected modules, severity, priority, and impact.
• Coordinate across teams to drive closure: track ownership, follow up on actions, verify fixes, and confirm issue resolution in new builds.
• Support integration activities and release readiness by identifying top recurring issues, trends, and high-risk areas.

• Bachelor's degree in Computer Science / Electronics (or equivalent experience).
• 5+ years of embedded software triage and debugging experience (automotive strongly preferred).
• Strong programming skills in C and ability to debug issues on target hardware.
• Proven experience with log/trace analysis and building clear failure narratives from raw data.
• Hands-on experience with software flashing tools and workflows (bench + ECU/vehicle).
• Strong communication and coordination skills-able to work calmly and effectively in issue-heavy situations.

Preferred Skills:

• Instrument cluster or closely related ECU domain experience.
• AUTOSAR familiarity and common ECU building blocks (Diagnostics/UDS, DTCs, NVM concepts, startup/watchdog).
• CAN tools and traces (Vector CANoe/CANalyzer or equivalent); basic network understanding (CAN IDs, signals, bus load).
• Experience with version control (Git), ticketing (Jira), and build/release processes.
• Exposure to MCU platforms such as Infineon Traveo II or Renesas.