Salesforce Developer
Role details
Job location
Tech stack
Job description
- Serve as a hands-on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors.
- Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations.
- Perform root-cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior.
- Implement fixes using configuration or code changes, following established development standards and change control processes.
- Validate fixes in lower environments and support controlled deployment to production.
- Provide clear technical documentation of issues, root causes, and implemented resolutions.
- Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes.
Enhancements (Backlog Support)
- Develop incremental enhancements based on well-defined user stories and acceptance criteria.
- Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns.
- Implement enhancements using Salesforce best practices, minimizing risk to production stability.
- Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback.
- Assist in managing a small, steady enhancement backlog alongside production support responsibilities.
Production Stability and Governance
- Ensure all development work adheres to established SDLC, release management, security, and auditability standards-especially in public-sector or regulated environments.
- Identify recurring issues and contribute to long-term fixes that reduce technical debt and operational overhead.
- Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations.
- Promote platform reliability, maintainability, and performance through disciplined development practices.
Requirements
- Bachelor's degree ( Relevant experience may be substituted for formal education or advanced degree )
- Minimum of THREE (3) years of professional experience
- U.S. Citizenship is contractually required.
- Ability to commute to or work from the San Antonio Guidehouse office.
- Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.
- Strong experience with Salesforce core functionality (Sales Cloud, Service Cloud, or custom applications).
What Would Be Nice To Have :
- Experience with declarative automation such as Flow, validation rules, and approval processes.
- Strong analytical skills for data review, reporting, and issue analysis.
- Demonstrated experience working in break/fix or managed services environments, including ticket-based support.
- Ability to clearly document business processes, requirements, and functional designs.
- Strong communication skills with the ability to translate between technical and non-technical audiences.
- Experience supporting public-sector Salesforce implementations or regulated environments.
- Familiarity with Salesforce integrations and the ability to analyze integration-related issues (no development required).
- Salesforce Business Analyst, Administrator, or Advanced Administrator certification.
- Experience working in Agile or hybrid-Agile delivery models.
- Prior experience supporting government clients, audits, or compliance-driven programs.
Benefits & conditions
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.