Information Architect

UX designer/Information Architect needed for a Hybrid Contract role in Midtown 3 days a week on-site - 2 days from home - budgeted to the end of 2026.

• You will play a part in designing an intuitive, scalable information architecture for our client's global corporate intranet
• Seeking a Strong Communicator, Ability to document and present complex information,
• Requires background in info science, knowledge management, taxonomies, content management
• Ideal candidate has SharePoint and Microsoft 365 suite experience and AI tools as well as analytical tools such as Power BI

Information Architect - Intranet Transformation

Ensure the global corporate intranet's content is organized intuitively to: * Enhance colleague experience and accessibility with a focus on clarity, findability, usability, and scalability * Align with firm goals, governance and compliance standards * Integrate AI to automate tagging, content suggestions, and user experience optimization based on IA principles

Who we're looking for

As an Information Architect on our intranet team you will play an important role on our intranet transformation project. This role will focus on understanding colleague and business needs to design an intuitive, efficient, and scalable information architecture for our intranet. You will be responsible for creating the navigation, taxonomy, and overall content structure that will enhance user experience and support organizational goals.

Key responsibilities

Collaborate with stakeholders to gather and analyze requirements. * Design and develop the intranet's information architecture, including navigation, site maps, and content taxonomy. * Create wireframes and navigation models to guide intranet design and development teams. * Ensure content is organized logically to improve findability and usability. * Develop clear, consistent naming conventions and metadata schemas to describe content accurately. * Work closely with content owners, UX designers, and developers to implement and refine the architecture. * Conduct usability testing and incorporate feedback to optimize the intranet structure. * Create and maintain comprehensive documentation of the information architecture. * Communicate architecture decisions and benefits to stakeholders to support adoption and change management. * Align intranet architecture with organizational standards and compliance requirements. * Ensure information architecture works seamlessly across different devices and platforms.

Proven experience as an Information Architect, preferably with intranet or enterprise content management projects. * Strong understanding of information architecture principles, user-centered design, and content strategy. * Proficiency in creating site maps, wireframes, navigation flows, and taxonomies. * Experience with intranet & content management platforms, preferably SharePoint Online and Microsoft 365. * Ability to analyze complex information and translate it into clear, user-friendly structures. * Excellent communication and stakeholder management skills. Must be persuasive and present fact-based recommendations. * Familiarity with usability testing methods and tools. * Knowledge of accessibility standards and best practices.

Bachelor's degree in Information Science, Library Science, Human-Computer Interaction, or related field preferred. * Experience working in global cross-functional teams and agile environments.

How we're doing it

We're grounding the change in deep understanding of colleague needs across different personas, roles, and geographies. Requires deep knowledge of modern ways to understand needs including using analytics, survey and interview techniques, AI to analyze results. Collaborative approach Partners with business and functional stakeholders to gather, analyze, and translate user and business requirements into clear navigation, taxonomy, and content models.

Requires excellent communication skills - ability to speak to all levels of the organization. Communicates decisions clearly and persuasively, using fact-based, user-driven rationale to drive adoption and change.

Must have extensive experience Office tools: Excel, PowerPoint SharePoint Online Writing surveys, analyzing results Analytics tools, for example, tyGraph Excellent at using AI tools (internal tool) for analysis Synthesizing data; drawing conclusions Collaboration Presentation skills Communication skills Knowledge management Taxonomies