Agile Project Coordinator

We are recruiting on behalf of a growing software business that partners with laboratories to optimise workflow, data tracking, and reporting through bespoke systems. Due to continued growth, they are looking for an Agile Project Coordinator to join their dynamic team, helping to deliver software projects across support, product, development, and the wider business. This is a great opportunity for someone who thrives on bringing structure, clarity, and momentum to projects while working closely with both technical and non-technical stakeholders., In this role, you will provide coordination and administrative support across project activity, helping to maintain effective communication, governance, and progress reporting across cross-functional teams. Key responsibilities will include:

• Coordinate and support the planning, tracking, and delivery of software projects, including development work, upgrades, and client implementations
• Monitor risks, dependencies, and blockers, escalating issues to keep delivery on track
• Act as a key liaison between technical teams, business stakeholders, and clients, translating updates into clear, accessible information
• Support governance and continuous improvement by ensuring adherence to delivery processes and driving more efficient ways of working
• Ensure accurate allocation and timely distribution of customer support tickets across relevant teams to maintain service efficiency and response standards

You will be a highly organised and proactive Project Coordinator or PMO professional with a strong track record of supporting software delivery in a fast-paced environment. You will bring a practical, hands-on approach to getting work done, while confidently engaging stakeholders to keep projects moving forward.

• Minimum of 3 years' experience in a Project Coordinator, PMO, or similar delivery-focused role within a technology or software environment
• Highly organised, with the ability to manage multiple workstreams, prioritise effectively, and maintain clear visibility across projects
• Results-driven with a strong focus on execution, you take ownership and ensure tasks are completed to a high standard
• Experience using tools such as Jira and/or Azure DevOps within an Agile delivery environment
• Understanding of cloud-based SaaS environments and how software products are delivered and supported
• Familiarity with ticketing systems and support workflows, with the ability to manage and prioritise incoming requests effectively
• Confident communicator, able to challenge constructively and push back when needed to keep delivery on track
• Comfortable working with both technical and non-technical stakeholders, translating information clearly
• Proactive, resilient, and adaptable, with a positive and collaborative mindset