IT Support (Operations Specialist)

We're looking for an IT Operations Specialist to join our Infrastructure team, supporting enterprise server, cloud and back-office systems across the business.

This is an excellent opportunity for someone with infrastructure or systems administration experience who wants to expand their expertise in server, cloud and cybersecurity technologies while working alongside an experienced Server & Cloud Engineer.

What You'll Be Doing

• Supporting Windows Server, VMware/vCenter and core infrastructure environments
• Assisting with Microsoft cloud services and administration
• Managing and supporting Intune, MobileIron and other endpoint technologies
• Monitoring system performance, availability and security
• Troubleshooting infrastructure issues and supporting service requests
• Assisting with patching, vulnerability management and cybersecurity activities
• Supporting backup, disaster recovery and business continuity processes
• Maintaining technical documentation and contributing to infrastructure improvements

• 3+ years' experience in IT Operations, Infrastructure or Systems Administration
• Strong Windows Server administration skills
• Experience with VMware or other virtualisation platforms
• Exposure to Microsoft cloud technologies (Azure and/or Microsoft 365)
• Understanding of backup, recovery and security best practices
• Strong troubleshooting and problem-solving skills

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation