Technical Support Officer

The Technical Support Officer role is crucial for the day-to-day operating of the Safe at Home Team. This is a varied role providing administrative and financial operations support, liaising with customers and assessing eligibility for financial assistance.Technical Support Officer - Permanent - Grade 5., Working in the Safe at Home Team, you will support the team in the delivery of grants and loans for disabled adaptations and housing repairs, as well as providing support for other aspects of Strategic Housing.

You will be responsible for providing administrative support to the team as well as operating management information systems for the collation and monitoring of statistical analysis reports. You will also be responsible for responding to customer and colleague enquiries.

You will possess sound analytical skills, have experience of monitoring statistics and interpreting data, and the ability to process complex payments; be fully computer literate with a working knowledge of appropriate computer applications.

For an informal discussion about this role, please contact alison.reilly@cheshirewestandchester.gov.uk

If you think you have what it takes to undertake this challenging, yet exciting role then please ensure you complete an application by: 5.00pm Sunday 28 June 2026.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .