ServiceNow Developer

Our Client is seeking an experienced Lead Information Services Developer to drive the design, development, and support of enterprise applications. This senior-level role will lead development teams, ensure alignment across projects, and oversee application lifecycle activities including incident, problem, request, and change management., Leadership & Team Coordination

• Lead and coordinate development team activities within the assigned focus area
• Provide oversight for application support processes (incident, problem, request, and change management)
• Facilitate collaboration across application teams and cross-functional workgroups
• Mentor and guide team members to ensure consistent delivery and technical excellence

Application Development & Delivery

• Lead system design, configuration, development, testing, and deployment activities
• Support all implementation phases including build, go-live, and optimization
• Collaborate with development and business teams to design and maintain application solutions aligned with enterprise standards
• Provide input into architecture strategies and system enhancements

Stakeholder & Business Engagement

• Act as a primary liaison between technical teams and business stakeholders
• Gather and translate business requirements into technical solutions
• Communicate project timelines, risks, and deliverables effectively
• Facilitate cross-application discussions and decision-making sessions

Technology & Process Management

• Maintain expert-level knowledge of enterprise applications, tools, and technologies
• Ensure adherence to SDLC processes, governance standards, and best practices
• Lead evaluation of new systems and solutions with respect to cost, scalability, and compatibility
• Drive process improvements and standardization initiatives

Continuous Improvement & Innovation

• Stay updated on emerging technologies, tools, and industry trends
• Lead development of metrics, reporting frameworks, and performance monitoring processes
• Promote innovation and efficiency through automation and modern development practices
• Support execution of organizational IT strategy and transformation initiatives

• Bachelor's degree in Computer Science, Engineering, Mathematics, or related field
• Minimum 5+ years of software development experience in corporate environments
• Strong experience in application design, development, and deployment
• Hands-on expertise with SDLC methodologies (Agile/Waterfall)
• Deep understanding of enterprise systems, integration, and architecture
• Excellent communication and leadership skills, * 2+ years of experience in team leadership or supervisory roles
• Experience with enterprise platforms and application ecosystems (e.g., Epic or similar)
• Strong knowledge of web technologies (Java, .NET/C#)
• Experience with integration middleware, RPA, and automation frameworks
• Familiarity with Linux, Unix, Apache, IIS, and Azure DevOps / TFS, * A hands-on technical leader with a strong ownership mindset
• Ability to lead teams while delivering high-quality scalable solutions
• Strong problem-solving skills with the ability to navigate complex systems
• Collaborative professional who thrives in a fast-paced environment
• Commitment to continuous learning and innovation