CAPPS Technical Oversight Analyst

The ideal candidate will bring extensive Texas public sector experience, deep knowledge of PeopleSoft technologies, ITIL service management practices, and proven expertise supporting large-scale ERP environments. This role requires a highly skilled professional capable of independently managing complex technical initiatives, vendor oversight, accessibility compliance, and enterprise application support., * Provide senior-level technical consulting and oversight for enterprise CAPPS program initiatives.

• Review and validate system requirements, technical designs, development activities, and testing deliverables provided by managed service vendors.
• Ensure compliance with established development standards, coding standards, and Software Development Lifecycle (SDLC) methodologies.
• Oversee WCAG 2.1 accessibility compliance efforts, including testing coordination, waiver submissions, remediation tracking, and renewal management.
• Conduct technical and functional design reviews to identify risks, dependencies, integration impacts, security considerations, scalability concerns, and performance issues.
• Review code and migration packages to ensure compliance with established standards and requirements.
• Maintain and support the enterprise Service Desk platform, including configuration management, administration, troubleshooting, reporting, integrations, and API support.
• Provide advanced Level 2 Service Desk support for complex incidents and technical issues.
• Participate in Major Incident Management (MIM) activities, disaster recovery testing, system upgrades, and operational readiness exercises.
• Support statewide agencies with technical issues involving interfaces, file transfers, connectivity, batch processing, and system integrations.
• Create executive-level presentations, technical documentation, reports, and status updates.
• Collaborate with internal stakeholders, vendors, and technical teams to ensure successful delivery of program objectives.
• Support information security initiatives and participate in annual audit and compliance activities.
• Present technical information at user groups, stakeholder meetings, and governance sessions.

• 10+ years supporting Texas state government agencies or public sector organizations.
• 10+ years supporting enterprise application systems and large-scale ERP environments.
• 10+ years creating and managing strategic technology roadmaps and technical initiatives.
• 10+ years conducting executive-level presentations and stakeholder communications.
• 10+ years of technical project management experience supporting ERP programs.
• 10+ years interpreting contracts and managing vendor accountability.
• 10+ years of experience with data integration, data quality management, and SDLC methodologies.
• 10+ years of technical experience with:
• PeopleSoft FSCM and/or HCM 9.2
• PeopleTools
• PeopleCode
• Application Designer
• SQL
• PS Query
• SQR
• Application Engine
• Oracle Database 11g or higher
• 10+ years supporting enterprise production environments serving large multi-agency organizations.
• 8+ years working within ITIL-based service management environments.
• 3+ years administering BOSSDesk or comparable ITIL-compliant service desk platforms.
• Strong experience gathering business requirements for large-scale projects.
• Strong written, verbal, presentation, and interpersonal communication skills.
• Experience working independently in both onsite and remote team environments.
• Knowledge of Agile, SDLC, project management, and IT service management methodologies.
• Knowledge of Oracle PeopleSoft functional and technical architecture.
• Strong analytical, problem-solving, and multitasking abilities.
• Experience with information security frameworks such as NIST.

Preferred Qualifications

• Experience with software and hardware management best practices.
• Experience supporting statewide financial systems.
• Experience developing technical specifications for procurement initiatives.
• Experience with CGI Advantage or similar enterprise financial systems., * PeopleSoft FSCM/HCM implementations and support
• CAPPS or large-scale financial systems
• ITIL service management processes
• Technical project leadership
• Vendor management and oversight
• Accessibility compliance (WCAG)
• Enterprise application support and integrations

BEPC is seeking an experienced CAPPS Oversight Analyst to support our client's statewide fiscal systems team. This senior-level position will provide technical oversight, governance, service management, and operational support for enterprise ERP platforms, including HR/Payroll, Financials, and related statewide systems., BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.