Desktop Support Technician

Operations Apple IPad Virtualization Desktop Support Resourcefulness Active Directory Technical Issues Device Management Peripheral Devices Business Valuation Cisco Voice Over IP Microsoft Windows 10 Smartphone Operation Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving), * Provide desk-side support for Windows 10 workstations in a networked environment

• Troubleshoot and resolve issues related to workstations, applications, printers, peripherals, and TCP/IP connectivity
• Configure, support, and maintain mobile devices including iPhones, Android devices, and iPads (setup, synchronization, troubleshooting)
• Diagnose and resolve hardware and software issues across desktops, laptops, and connected devices
• Support and maintain printer and peripheral functionality across the organization
• Work across multiple infrastructure layers to identify and resolve technical issues efficiently
• Collaborate with IT teams to escalate and resolve complex problems as needed, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Support Engineer TEKsystems Davidson, NC*On-Site TCP/IP Operations Apple IPad Virtualization Desktop Support Resourcefulness Active Directory Technical Issues Device Management Peripheral Devices Business Valuation Cisco Voice Over IP Microsoft Windows 10 Smartphone Operation Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving) +0

Google IT Support Desktop Support Technician TEKsystems Charlotte, NC*On-Site Patience Apple IOS Operations Leadership Management VPN Clients

• Strong hands-on troubleshooting skills across desktop, network, and application environments
• Experience providing desk-side support for Windows 10 systems in a corporate environment
• Solid understanding of TCP/IP networking and connectivity troubleshooting
• Experience supporting mobile devices across Apple and Android platforms
• Ability to work independently in fast-paced environments and manage diverse technical issues, * Experience with Active Directory (user and device management)
• Familiarity with Cisco VoIP systems
• Exposure to virtualization technologies such as VMware
• Broad infrastructure knowledge with the ability to support across multiple technical domains

Ideal Candidate

A resourceful, well-rounded IT professional who thrives in troubleshooting complex issues and can confidently support a wide range of technologies across desktop, network, and mobile environments. Job Type & Location, Microsoft 365 Microsoft Excel Problem Solving Microsoft Office Network Adapters Operating Systems Microsoft Outlook Technical Support Help Desk Support Personal Computers Business Valuation Microsoft PowerPoint Microsoft Windows 10 Software Installation Full Stack Development Artificial Intelligence Wireless Communications Business Transformation Hardware Troubleshooting Critical Illness Insurance Interpersonal Communications End-User Training And Support Troubleshooting (Problem Solving) +0

This is a Contract to Hire position based out of Davidson, NC. Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.