Sr Software Engineer, Agentic AI

We are seeking a Sr Agentic AI Engineer to build reusable agentic platform capabilities for smart-home experiences. This role will help Vivint move from AI-assisted workflows and LLM-powered features toward systems that reason over home context, use tools, maintain memory, evaluate outcomes, and operate safely. In this role, you will be responsible to:

• Build agent orchestration, tool registry, memory, RAG/retrieval, and prompt/version management systems.
• Develop replay, debugging, tracing, observability, and evaluation patterns for agentic workflows.
• Define safety gates, action boundaries, grounding strategies, and customer-trust mechanisms for agents.
• Create reusable agent primitives for Home Highlights[CH1.1], search, summaries, automations, personalization, and future smart-home use cases.
• Partner with AI Platform, Product, Analytics, Privacy, and Engineering to productionize agentic experiences.
• Mentor teams on agent architecture, retrieval quality, memory design, and evaluation practices.

• Bachelor's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 5+ years of professional experience in software development, applied science, or ML engineering; or
• Master's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 2+ years of professional experience in software development, applied science, or ML engineering
• Experience building LLM, RAG, agentic, or tool-calling systems in production or near-production environments
• Strong Python and backend engineering skills
• Experience with prompt engineering, retrieval, vector stores, evaluation, and cloud deployment
• Familiarity with distributed systems, APIs, observability, and CI/CD workflows
• Excellent problem-solving and cross-functional communication skills, * Experience with Google ADK, LangGraph, LangChain, OpenAI Agents SDK[CH2.1], Anthropic, LlamaIndex, or similar frameworks
• Experience with AI memory systems, workflow orchestration, agent tracing, or replay/debugging tools
• Experience building consumer-facing AI products, assistants, automations, or recommendation systems
• Experience with privacy, safety, grounding, or evaluation for LLM-powered products
• Experience with smart home, IoT, edge/cloud, or real-time event systems

The base salary range for this position is: $150K to $180K* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

Working at Vivint:

Learn about the Vivint Culture and why it's a great place to grow your career! Here are some highlighted perks you should ask us about:

• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.