Technical Services Engineer

As our next Technical Services Engineer, you will provide onsite and remote support as part of our Infrastructure team, addressing IT issues across various technology domains, including Office 365, networking, Windows desktop support, and backups.

An understanding of and experience with support and implementation of parts of the following technology areas.

• VMware; management, and deployment of Virtual Machines.
• O365
• Automated Patch management via WSUS and third-party tools.
• End user support i.e. Windows 10/ Windows 11, VPN, account administration etc.
• Network technologies i.e. TCP/IP, VPN, DHCP/DNS, Firewall etc.
• Windows Server technologies (Active Directory, Group Policies, Remote Desktop Services, etc.).
• Backup technology (Veeam).
• A methodical troubleshooting approach and strong attention to detail.
• Qualifications in Microsoft, Cisco, VMware & Veeam certifications (desirable but not required)
• An ability to work to tight deadlines and manage priorities
• Up to date knowledge of technologies
• Good Problem solving and decision-making skills
• Ability to work to tight deadlines

At Encirc, we make, fill, and move glass. Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food, and beverages industries. With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire, and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future. Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030. Our Values At Encirc, we're proud to be a forward-thinking manufacturer in a world that's increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another-helping us create a workplace where everyone can thrive. These values aren't just words on a wall; they're lived, shared, and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.