Professional Services Engineer

At Air IT, we're looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You'll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards., * Deliver IT system migration and infrastructure refresh projects for SME businesses.

• Deploy key IT infrastructure from the ground up. Including network equipment and server installations.

• Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.

• Collaborate with the PMO to schedule and manage customer projects smoothly.

• Collaborate with our Technical Pre-Sales/Solutions Architecture teams to facilitate project design and implementation plans.

• Provide comprehensive handovers to our Service Desk upon project completion.

• Maintain accurate project records within our CRM system

• Creation and maintenance of site documentation and knowledge base articles/SoP documents.

Do you have a valid Driving License license?, Do you have experience in Windows?, Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!, * Proven track record in IT project delivery

• Microsoft Azure IaaS (Compute, Networking & Storage) solution provisioning & management experience.

• Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.

• Microsoft Intune deployment & management experience for Mobile Devices & Mobile Application Management.

• Skills in virtualisation technologies including Microsoft Hyper-V & VMware.

• Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.

• Microsoft Exchange administration & migration experience - On-premise and Exchange Online with 365.

• SharePoint Online deployment & migration experience.

• Strong network infrastructure knowledge, including, but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.

• High-level understanding of network topologies from simple single LAN's to complex multi-VLAN environments.

• Design, deployment, planning & real-world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.

• Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices - Mainly Microsoft, Apple, and Android operating systems.

• Familiarity with Storage Appliances (SAN's), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.

• Comprehensive experience in complex system migrations and infrastructure overhauls in both on-premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects.

• Excellent communication and customer service skills.

• A valid driving license for on-site project work.

Pulled from the full job description

• Annual leave
• Employee discount
• Employee assistance programme
• Company pension
• Paid volunteer time
• Cycle to work scheme
• Car scheme, We are a team that radiates strength and collaboration, constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and Air alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.

Life at Air IT Group - Perks That Matter

• 25 days' annual leave, plus a celebration day
• Enhanced family leave policies
• Holiday purchase scheme
• Paid volunteering days
• EV car scheme
• Air Perks employee discount platform
• Eye care support
• Virtual GP access
• Technology vouchers
• Cycle to Work scheme
• Employee Assistance Programme
• Salary sacrifice pension
• Group life assurance
• Group income protection

Additional Benefits That Make a Difference

• Hybrid working
• Ongoing learning & development
• Social events, competitions & incentives
• Discount & cashback schemes

Join the Air IT Family

At Air IT, we're more than a workplace - we're a community. We celebrate success, support each other, and grow together. If you're passionate about building relationships, selling value-led IT solutions and helping customers succeed, we'd love to hear from you.

Equal Opportunities

Air IT is an equal opportunities employer. We're committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.

No Agencies Disclaimer: Air IT manages all recruitment directly. While we occasionally engage approved agencies for specific needs, we do not work with agencies for our standard roles. We kindly ask that agencies do not contact us or submit unsolicited CVs, as these will not be considered and no fees will be payable. If we require agency support, we will reach out to our selected partners directly.