Solution Architect BMC HELIX/ITSM
Gazelle Global Consulting
Luton, United Kingdom
2 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Luton, United Kingdom
Tech stack
Agile Methodologies
Artificial Intelligence
Amazon Web Services (AWS)
Azure
Cloud Computing
Configuration Management Databases
DevOps
Python
Performance Tuning
Powershell
Systems Integration
HybridCloud
CIS Benchmarks
REST
Requirements
- Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation
- Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes
- Proven experience implementing and aligning environments to CIS Controls v8.1
- Strong knowledge of ITIL and enterprise service management best practice
- Experience integrating Helix with cloud, infrastructure, monitoring and third-party platforms
- Expertise in automation, orchestration and AI-driven service management capabilities
- Platform upgrades, migrations, performance optimisation and troubleshooting
- Strong stakeholder engagement and technical leadership skills
Desirable:
- BMC certifications
- Azure, AWS or hybrid cloud experience
- Python, PowerShell, REST API and automation tooling knowledge
- Experience within large-scale retail or enterprise transformation programmes
- Agile and DevOps exposure
Benefits & conditions
Excellent day rate available. Immediate interview process for the right candidate.