Power Systems Branch Service Manager

Buckeye Power Sales has been providing on site power solutions for businesses, contractors, engineers, municipalities and homeowners since 1947, which makes us the oldest Rehlko (formerly Kohler) generator distributor in the country. We are also a distributor of Siemens Energy engines and generators for a wide range of power generation applications such as combined heat and power, waste to power, prime, and continuous. From power generation to light construction to grounds care - we have the machines, equipment, parts, programs & service to help you get the job done.

If You Are Seeking:

• Daily Challenges
• Ownership of Your Role
• A Friendly Team Environment
• A Place to Work that feels like Family
• Stability

And You Are:

• Dedicated
• Seeking Constant Improvement
• Professional
• Motivated by Results
• Accountable

Then We Have the Opportunity for You!

Our Power Systems Branch Service Managers are responsible for:

• Managing and motivating staff, recruiting staff, training and develop staff
• Managing timekeeping and time off; conducting performance evaluations; participating in the interview process; administering disciplinary actions and terminations
• Assuring adequate staffing based on workload and coverage for off-hour calls
• Managing service and customer service activities to optimize employee performance, profitability, and customer satisfaction
• Resolving customer issues and maintaining a high level of customer satisfaction
• Quality assurance of work performed/deliverables
• Managing costs and overheads of the department
• Managing upkeep and condition of all facilities and equipment
• Providing recommendations and developing strategies on how to improve the quality and quantity of service
• Attending meetings and contributing to company strategy and policymaking as required
• Developing staff to their fullest potential, grooming for promotion from within when appropriate
• Conducting monthly random job site audits to validate the effectiveness of training-including safety training.

Do you have a valid Driver's License license?, Do you have experience in Quality data entry?, * 2 years of management experience preferred

• Knowledge of generator service and EGSA certification preferred
• High Mechanical Aptitude
• Valid driver's license and ability to maintain insurability through company insurer
• Minimal travel may be required
• Excellent communication skills, both verbal and written, with proficiency in English
• Excellent customer service skills
• Good organizational skills and ability to multi-task required
• Computer skills to include MS office products (Word, Excel, Outlook); data entry
• Must always represent the company in a positive manner
• Must be able to pass background check and periodic drug screens

3.43.4 out of 5 stars Canal Winchester, OH 43110 $100,000 - $130,000 a year - Full-time, Pulled from the full job description

• 401(k)
• Paid time off
• Vision insurance
• Dental insurance
• Paid jury duty
• Disability insurance
• Opportunities for advancement, * Competitive pay with Bonus Potential
• Regular day shift hours (available for after-hours calls)
• Advancement Opportunities
• Excellent benefit package (Health, Dental, Vision, 401k, Company Paid STD/LTD/Life, AND MORE)
• Paid Time Off (Vacation, Parental Bonding, Jury Duty, Bereavement, Volunteer)