Lead IT Support Specialist Fulfillment Center

Operations Purchasing Statistics Procurement Microsoft 365 Site Analysis Desktop Support Active Directory Hard Disk Drives Capacity Planning Business Valuation Random-Access Memory Full Stack Development Network Administration Artificial Intelligence Business Transformation Network Interface Controllers Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software), * Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.

• Assess the need for and implement performance upgrades to hardware including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on.

• Collaborate with network technicians/network administrators to ensure efficient operation of the Company's desktop computing environment. * Where required, administer and resolve issues with associated end-user technology, networking or software products.

• Receive and respond to incoming calls and/or e-mails regarding desktop problems.

• Answer to and perform moves, adds, and change (MAC) requests as they are submitted by the service desk tool.

• Ensure that physical desktop connections, as well as wireless connectors between PCs and servers, etc., are in proper working order.

• Prepare tests and applications for monitoring desktop performance, provide performance statistics and reports.

• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.

• Develop and maintain an inventory of all defined assets.

• Accurately document instances of desktop equipment or component failure, repair, installation, and removal.

• If necessary, liaise with third-party support and IT hardware vendors.

• Conduct research on desktop products in support of IT procurement and development efforts. Evaluate and recommend products for purchase.

• Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs.

Technical Requirements:

• Active Directory Administration

• M365 troubleshooting

• Windows OS troubleshooting and support

• Prior experience with IT projects (refreshes, deployment efforts, office moves etc)

• Printer setup/troubleshooting

• Exchange/ Email

• Mobility support

• Deployment, imaging (Intune or SCCM), Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Lead IT Support Specialist Fulfillment Center Walgreens Kent, WA*On-Site Unix IBM i IBM AIX Planning Auditing Scheduling Communication VMware VSphere Microsoft Excel Windows Servers Microsoft Office Microsoft Access CompTIA Network+ Technical Issues Material Handling Computer Hardware Desktop Computing Peripheral Devices Networking Hardware Local Area Networks Microsoft PowerPoint Production Equipment Relationship Building Network Infrastructure PHP (Scripting Language) Active Server Pages (ASP) SQL (Programming Language) HyperText Markup Language (HTML) Troubleshooting (Problem Solving) Visual Basic (Programming Language) +0

Google IT Support Support Engineer Microsoft Bellevue, WA*On-Site Okta Jamf Mac OS Writing Leadership IT Security Device Setup Communication Presentations Prioritization Time Management Problem Solving Desktop Support Microsoft Teams Customer Service Asset Management Hardware Support Technical Issues Operating Systems Technical Support Help Desk Support Mac/Apple Support Peripheral Devices Technical Training Endpoint Management Inventory Management Collaborative Software Artificial Intelligence Technical Documentation Authorization (Computing) Conference Room Technology Software As A Service (SaaS) Employee Assistance Programs Zoom (Video Conferencing Tool) Identity And Access Management Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0

Google IT Support Desktop Support Analyst TEKsystems Bellevue, WA*Remote Research Operations Purchasing Statistics Procurement Microsoft 365 Site Analysis Active Directory Hard Disk Drives Capacity Planning Business Valuation Random-Access Memory Full Stack Development Network Administration Artificial Intelligence Business Transformation Critical Illness Insurance Network Interface Controllers Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0

1. Desktop support experience within an enterprise environment

2. Troubleshooting Windows OS, AD, O365, Win10

3. Ability to be a single point of contact for a corporate location

4. Experience providing complete issue resolution

This is a Contract position based out of Bellevue, WA. Pay and Benefits

The pay range for this position is $28.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.