Director of Information Technology

The City of Meriden has an opening for the position of "Director of Information Technology". This is a senior level leadership position within the City of Meriden reporting to the City Manager.

This is a Director level position overseeing all aspects of the Information Technology Department operations, including systems infrastructure, network operations, cybersecurity, and user support. This position provides technical leadership and guidance to City departments to support municipal operations, projects and services.

Nature of Work:

The Director is responsible for the overall planning, coordination and management of information technology strategies and initiatives in support of the operational missions and objectives of the City of Meriden.

The Director oversees all aspects of the Information Technology Department operations, including systems infrastructure, network operations, cybersecurity, and user support. This position provides technical leadership and guidance to City departments to support municipal operations, projects and services.

Duties include planning, budgeting, staff supervision, directing operations, and establishing goals and procedures.

This position will assess and provide the vision for leveraging technology city-wide to increase productivity, control cost, better serve the public thorough more online and other technologically innovative applications for internal and external use, and driving energy efficient upgrades of infrastructure and systems.

The Director performs other functions as may be designated by the City Manager.

Supervision Received:

Reports directly to the City Manager.

Supervision Exercised

· Personnel Management: Hire, train, supervise, and evaluate IT department staff.

Examples of Duties:

· Oversees staff in the development, deployment, and on-going maintenance and evolution of online modern systems focusing on public engagement.

· Develop and implement technology solutions by assembling staff, vendor and service resources to evaluate, design, test, install, and maintain hardware, applications and systems software, and networks.

· Budgeting & Purchasing: Prepare and administer the IT operational and capital budgets, including RFP/bid processes and vendor contract negotiations.

· Infrastructure Management: Oversee daily IT operations, including WAN/LAN network maintenance, servers, storage systems, VoIP, surveillance, access control, email, and cloud services.

· Cybersecurity & Risk Management: Develop and enforce enterprise-wide security policies, conduct risk assessments, and maintain a Disaster Recovery Plan to ensure continuity of operations.

· Lead the planning, development, and execution of IT strategies aligned with organizational goals, including infrastructure upgrades and system integrations.

· Manage and supervise IT teams responsible for network support, systems engineering, desktop support, and cybersecurity initiatives.

· Establish safety procedures and ensure enforcement.

· Perform related work as required.

Do you have a valid Driver's License license?, Do you have experience in Windows support?, Do you have a Bachelor's degree?, · Ability to plan needs, delegate and distribute work to personnel, and review the work of personnel within the Department.

· Ability to express facts and ideas clearly and concisely, orally and in writing, to groups and individuals.

· Ability to supervise the preparation of essential records and to make concise technical reports.

· Knowledge of operations, services and activities of a comprehensive, municipal information systems and services program.

· Principles and practices of program development and administration.

· Methods and techniques of statistical data collection and analysis.

· Principles and practices of municipal budget preparation and administration. Principles and procedures of financial reporting. Principles and procedures of management systems and reporting.

· Principles of supervision, training and performance evaluation. Pertinent federal, state and local laws, codes and regulations. City personnel policies and procedures. IT strategy and planning. IT systems and technology.

· Strategic and critical thinking. Decision-making and problem-solving. Time management and organization. Computers and applicable software. Providing IT services and expertise. Project management. Customer service.

· Manage and direct a comprehensive, information systems and services program. Develop and administer departmental goals, objectives and procedures. Analyze and assess programs, policies and operational needs and make appropriate adjustments.

· Analyze data and information, draw conclusions and propose responsive actions. Identify and respond to sensitive community and organizational issues, concerns and needs., Bachelor's degree in Information Science, Computer Science, Information Technology, or related field with 5-7 years of progressively responsible experience in IT management, including three years in a supervisory position, preferably within government, and administrative experience with supporting a Microsoft Windows Active Directory networking infrastructure.

Special Requirements:

Must possess a CT Driver's License.

Pulled from the full job description

• Professional development assistance
• Tuition reimbursement
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance